Patient Service Coordinator
1 week ago
Tidewater Orthopaedics is seeking a highly organized and detail-oriented Medical Office Coordinator to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our medical staff.
Key Responsibilities- Patient Intake and Check-in: Greet patients, verify demographic information, and check them into our electronic medical record system.
- Scheduling and Coordination: Schedule appointments, testing, and referrals, and ensure that all necessary paperwork is completed and filed.
- Insurance and Billing: Verify insurance coverage, collect co-payments and coinsurance, and post patient payments.
- Communication and Customer Service: Provide excellent customer service to patients, families, and healthcare providers, and communicate effectively with our medical staff.
- Administrative Support: Perform various administrative tasks, such as filing, scanning, and copying, and maintain accurate and up-to-date records.
- Education: High school diploma or equivalent required; some college or trade school coursework in healthcare administration or a related field preferred.
- Experience: 1-2 years of experience in a medical office setting, preferably in a scheduling or coordination role.
- Skills: Basic typing and 10-key skills, filing, scanning, copying, and faxing; organizational and time management skills; attention to detail and ability to multitask; excellent communication and customer service skills.
This is a full-time position working in our medical office. The ideal candidate will be able to work in a fast-paced environment, prioritize tasks, and maintain confidentiality and discretion when handling sensitive patient information.
Benefits- Competitive Salary: We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
- Opportunities for Growth: We are a growing healthcare organization with opportunities for professional growth and development.
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