Current jobs related to Patient Services Coordinator - Suffolk, Virginia - Urology Of Va
-
Patient Services Coordinator
2 weeks ago
Suffolk, Virginia, United States Virginia Oncology Associates Full timeJob Title: Patient Services CoordinatorVirginia Oncology Associates, a leading cancer care and blood disorders group, is seeking a highly organized and detail-oriented Patient Services Coordinator to support our offices in Suffolk.Responsibilities:Provide exceptional patient care by greeting patients and visitors, checking in patients, and informing clinical...
-
Patient Services Coordinator
2 weeks ago
Suffolk, Virginia, United States Virginia Oncology Associates Full timeJob Title: Patient Services CoordinatorVirginia Oncology Associates is seeking a highly organized and detail-oriented Patient Services Coordinator to support our offices in Suffolk. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless experience for our...
-
Patient Service Coordinator
2 months ago
Suffolk, Virginia, United States Dental Care Alliance Full timeJob SummaryWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Dental Care Alliance. As a key member of our front office staff, you will be responsible for providing exceptional patient care and satisfaction while operating in a team-based environment.Key ResponsibilitiesCustomer Service: Greet patients,...
-
Patient Service Coordinator
1 month ago
Suffolk, Virginia, United States Dental Care Alliance Full timeJob Title: Patient Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Dental Care Alliance. As a key member of our front office team, you will be responsible for providing exceptional patient care and satisfaction while operating in a team-based...
-
Patient Service Coordinator
1 week ago
Suffolk, Virginia, United States Select Physical Therapy Full timeJob SummaryWe are seeking a highly skilled Patient Service Specialist to join our team at Select Physical Therapy. As a Patient Service Specialist, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients.Key ResponsibilitiesGreet and register new patients, providing information about their...
-
Patient Service Coordinator
1 month ago
Suffolk, Virginia, United States Dental Care Alliance Full timeOverviewKonikoff Dentistry is seeking a highly skilled Front Office Receptionist to provide exceptional patient care and satisfaction in a team-based environment. The ideal candidate will have experience working in a dental or medical office, with a strong focus on customer service and communication skills.ResponsibilitiesProvide a high level of customer...
-
Patient Care Coordinator
2 weeks ago
Suffolk, Virginia, United States Sentara Healthcare Full timeJob SummaryAs a Patient Care Specialist with Sentara Healthcare, you will play a vital role in ensuring an exceptional patient experience by providing non-clinical support within a physician's office. Your primary duties will include answering phones, scheduling appointments, and responding to patient inquiries. In this role, you will have the opportunity to...
-
Patient Care Coordinator
2 weeks ago
Suffolk, Virginia, United States Sentara Full timeJob SummaryAs a Patient Care Specialist with Sentara Healthcare, you will play a vital role in ensuring an exceptional patient experience by providing non-clinical support within a physician's office. Your primary duties will include answering phones, scheduling appointments, and responding to patient inquiries. In this role, you will have the opportunity to...
-
Patient Care Coordinator
2 weeks ago
Suffolk, Virginia, United States Sentara Full timeJob SummaryAs a Patient Care Specialist at Sentara Healthcare, you will play a vital role in ensuring an exceptional patient experience by providing non-clinical support within our Urgent Care Clinic. Your responsibilities will include scheduling appointments, answering patient questions, and performing various administrative tasks to support patient care...
-
Patient Care Coordinator
2 weeks ago
Suffolk, Virginia, United States Compassus Hospice Full timeCompassus Hospice: A Leader in Compassionate CareThe Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation guide our team in delivering exceptional patient care. As a Patient Care Coordinator, you will play a vital role in promoting our philosophy and upholding the 6 Pillars of Success.Key Responsibilities:Model Compassus values in...
-
Patient Service Representative
4 weeks ago
Suffolk, Virginia, United States Bon Secours Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Harbour View Family Practice. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare providers.Key ResponsibilitiesRegister patients and...
-
Patient Service Representative
2 weeks ago
Suffolk, Virginia, United States Bon Secours Full timeJob Title: Patient Service RepresentativeJoin Bon Secours as a Patient Service Representative and play a vital role in providing exceptional patient care and administrative support to our Harbour View Family Practice team.Key Responsibilities:Register patients and collect co-payments in a timely and efficient manner.Make patient reminder calls to verify...
-
Patient Service Representative
3 weeks ago
Suffolk, Virginia, United States Bon Secours Full timeJob SummaryWe are seeking a highly skilled and organized Patient Service Representative to join our team at Harbour View Family Practice. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesRegister patients and collect co-payments in a timely and efficient...
-
Patient Service Representative
4 weeks ago
Suffolk, Virginia, United States Bon Secours Full timeJob Title: Patient Service RepresentativeAt Bon Secours, we are seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will play a vital role in providing exceptional patient care and administrative support to our healthcare team.Key Responsibilities:Register patients and collect...
-
Patient Service Representative
4 weeks ago
Suffolk, Virginia, United States Bon Secours Full timeJob SummaryWe are seeking a highly skilled and organized Patient Service Representative to join our team at Bon Secours. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.Key Responsibilities• Register patients and collect co-payments in a...
-
Patient Service Representative
2 weeks ago
Suffolk, Virginia, United States Bon Secours Mercy Health Full timeJob SummaryWe are seeking a highly skilled and organized Patient Service Representative to join our team at Bon Secours Mercy Health. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesRegister patients and collect co-payments in a...
-
Patient Service Representative
2 weeks ago
Suffolk, Virginia, United States Bon Secours Full timeJob SummaryWe are seeking a highly skilled and organized Patient Service Representative to join our team at Bon Secours. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.Key Responsibilities• Register patients and collect co-payments in a...
-
Patient Care Coordinator Specialist
1 week ago
Suffolk, Virginia, United States Compassus Hospice Full timeJob Title: Patient Care CoordinatorThe Patient Care Coordinator plays a vital role in promoting the Compassus philosophy, which is built on the foundation of the 6 Pillars of Success. This individual is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation.Key Responsibilities:Embody the Compassus values...
-
Patient Service Representative
3 weeks ago
Suffolk, Virginia, United States Select Physical Therapy Full timeJob Title: Patient Service SpecialistOverview:We are seeking a highly skilled and patient-focused Patient Service Specialist to join our team at Select Physical Therapy in Suffolk, VA. As a Patient Service Specialist, you will play a critical role in ensuring that our patients have an exceptional experience from the moment they arrive at our...
-
Patient Service Representative
1 month ago
Suffolk, Virginia, United States Select Physical Therapy Full timeOverviewWe are seeking a highly skilled and patient-focused Patient Service Specialist to join our team at Select Physical Therapy in Suffolk, VA. As a Patient Service Specialist, you will play a critical role in ensuring that our patients have an exceptional experience from the moment they arrive at our center.ResponsibilitiesGreet new and existing...
Patient Services Coordinator
2 months ago
Urology of Virginia (UVA) has a longstanding commitment to delivering comprehensive and high-quality care to the Hampton Roads region and northeastern North Carolina. Our clinical team comprises board-certified urologists, many of whom are fellowship-trained and nationally recognized for their contributions to the field. Our mission is to assist patients in optimizing their urological health through a collaborative approach.
Job Overview
We are looking for candidates with relevant clinical experience to fill this vital role. The individual in this position will manage the scheduling of all non-surgical office appointments, respond to incoming calls from established patients and external contacts, and liaise with various sites to ensure timely resolution of patient inquiries. This role is essential in creating a positive first impression and demonstrating a commitment to patient care.
Duties and Responsibilities:
- Accurately assess and triage incoming calls to determine the appropriate site and provider based on patient needs.
- Utilize necessary documentation (e.g., dot phrases) relevant to the type of call, such as clinical issues, prescription refills, and appointment inquiries.
- Register patients by collecting demographic information and verifying existing data, ensuring that appointment reminders and information packets are sent out.
- Distribute incoming faxes to the correct recipients.
- Address requests from referring providers through various communication channels and manage their inquiries efficiently.
- Promptly answer and screen incoming calls, routing them according to established customer service protocols.
- Prioritize calls with a professional demeanor to maximize caller satisfaction.
- Provide comprehensive service to minimize call transfers and redundant questions.
- Handle complaints and inquiries by gathering relevant information and resolving concerns promptly.
- Coordinate appointment changes, cancellations, and waitlist management with other schedulers.
- Process prescription refills in accordance with practice protocols.
- Verify and confirm patient appointments as necessary.
- Facilitate interpreter services when required.
- Stay informed about the practice's participation with medical insurance providers and their requirements.
- Exhibit professionalism in both verbal and non-verbal communication to ensure a positive experience for patients, providers, and colleagues.
- Assist management in identifying training needs and provide guidance to less experienced team members.
- Notify Chart Prep when a new patient is scheduled.
Required License/Experience/Skills
- Previous experience in a medical environment.
- Strong oral and written communication skills for effective interaction with physicians, patients, and insurance representatives.
- Experience with Athena is preferred.
Urology of Virginia is committed to equal employment opportunities for all individuals, evaluating applicants and employees without regard to race, color, religion, national origin, sex, age, non-disqualifying disability, military service history, genetic information, or any other status protected by law. This policy applies to all employment practices, including recruitment, assignments, promotions, transfers, disciplinary actions, compensation, and training program selection.
