Data Analyst and Reporting Specialist

8 hours ago

Portland, Oregon, United States OUR JUST FUTURE Full time
Job Overview

Our Just Future is seeking a highly skilled Data Analyst and Reporting Specialist to join our team. As a key member of our organization, you will be responsible for overseeing data quality, data analysis, and timely reporting for various funding streams.

This is a critical role that requires excellent time management and organizational skills, as well as the ability to work independently and collaboratively with our team. If you have a passion for data analysis and a strong desire to make a difference in our community, we encourage you to apply.

Key Responsibilities
  • Provide training and technical assistance to Our Just Future direct service staff in entering accurate and timely data into HMIS, ETO, and other databases required by program funders or operations.
  • Serve as primary ETO database administrator, including serving as liaison with Bonterra, and work with supervisors to develop custom reports and monitor staff efforts.
  • Attend database trainings as required to stay up to date with any changes.
  • Lead efforts towards becoming a paperless agency by creating or uploading existing forms.
  • Perform data analysis, and data mining to identify challenges in opportunities to advance program development.
  • Translate data findings into clear, actionable recommendations.
  • Assure all dashboards and reports developed contain sufficient information (data sources used, terminology, considerations/limitations), such that stakeholders can leverage them with confidence.
  • Manage data and reporting for multiple programs, internally and with partner agencies. Troubleshoot internally and with partner agencies regarding issues related to operating programs successfully.
  • Work with Quality Assurance & Analysis when advocates are not keeping up with data entry or data quality responsibilities. Maintain confidentiality regarding supervision issues.
  • Assist in compiling, tracking, and writing required outputs and outcomes, billings, and reports for funders.
  • Reconcile Housing First, Supportive Community Programs, Shelter Services Network, and Career & Economic Development spending monthly with the Quality Assurance & Analysis Team. Investigate inconsistencies and facilitate communication when discrepancies arise.
  • Data entry into HMIS for select programs. Assist with coordinating the annual or quarterly reporting in HMIS, SAGE, and ZoomGrantsTM.
  • Help the Quality Assurance & Analysis Team coordinate and create systems for reporting and tracking program results. Format and report program results monthly, quarterly, annually, and as needed to Our Just Future Board of Directors, Communications & Fundraising Group, and others.
  • Work with the Finance team to ensure the accuracy of billings for client assistance program funding streams.
Requirements
  • A minimum of one year's experience working with database administration and data analysis both qualitative and quantitative.
  • Knowledge of Social Services programs.
  • Social and economic issues which create poverty, working successfully with practices and techniques related to people with low income to achieve greater self-sufficiency.
  • Ability to use (or learn) SAP Business Objects.
  • Present and speak to data findings in person to groups of stakeholders.
  • Ability to assess database for best practices and performance.
  • Accurately compile, analyze and interpret data.
  • Prepare reports for funders in a timely and accurate manner.
  • Train staff effectively.
  • Work cooperatively with all staff, interns, and volunteers.
  • Develop and maintain productive working relationships within Our Just Future and with public and private agencies.
  • Be culturally sensitive to diverse people seeking, receiving, and delivering services.
  • Prepare and maintain clear, accurate, complete, and timely records and reports using Microsoft Word, Excel, and other programs as funders require.
  • Administer the ETO internal database and create original reports for program managers.
  • Represent Our Just Future at inter-agency and funder meetings as requested by the supervisor.
  • Maintain professional boundaries with all persons served.
  • Communicate effectively, clearly, responsively and in a trauma-informed manner verbally as well as in all correspondence.
  • Understand and follow complex written and oral instructions, rules, and procedures; work independently and be a vital and contributing part of a team.
Education and Experience
  • Any combination of education and work experience in social services or data quality and reporting totaling two years.
  • A minimum of one year's experience working with data analysis and data systems.
  • High-level MS Office Suite skills and willingness to learn other computer skills.
  • Excellent mathematical and reasoning skills.
Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.

Mathematical Skills

Ability to calculate figures and amounts such as proportions and percentages. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret various technical instructions in written, mathematical, or diagram form and deal with several abstract and concrete variables.

Transportation

Reliable transportation is required. If the main source of transportation for the applicant is motor vehicle, the successful applicant needs a reliable automobile, current Driver's License and current automobile insurance carrying 100/300 limits of liability.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk and/or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and distance vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Hybrid work environment between virtual and in-office is expected.

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