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Crisis Response Associate
2 months ago
Shelter Support Specialist
Role Overview: This position is dedicated to providing essential support and care to individuals residing in shelters.
Responsibilities:
Manage crisis and inquiry communications, delivering support, information, and appropriate service referrals. Maintain a secure environment for all residents by assisting and enforcing established facility guidelines. Conduct routine inspections to identify potential hazards, inappropriate conduct, or necessary repairs. Act promptly in emergencies, exercising independent judgment within established policy frameworks. Implement crisis intervention strategies and security protocols, including alerting authorities when required. Oversee client intake and exit procedures in accordance with departmental standards. Provide orientation, support, and supervision to clients. Assist in the training of new staff and volunteers. Collaborate with colleagues and represent programs to community organizations with respect and professionalism.Qualifications:
High School Diploma or GED. At least 6 months of experience in customer service or public interaction. Experience in social service shelters or residential settings is preferred. A valid driver's license is preferred.Benefits:
Comprehensive benefits package including paid holidays, vacation, sick leave, and health insurance. Employer-funded retirement plans and optional employee-funded plans. Paid parental leave and sick leave accruing from the start of employment. Paid vacation time based on employment status.Equal Opportunity: The Salvation Army is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status.
Mission Statement: The Salvation Army is dedicated to meeting human needs without discrimination, motivated by the love of God and the teachings of the Bible.
Compliance: The Salvation Army adheres to all governmental orders and contractual obligations related to safety measures, including vaccination requirements, while considering requests for exemptions on religious or medical grounds.
