Member Services Representative
2 weeks ago
Position Overview:
The Member Contact Specialist plays a crucial role in delivering exceptional service to members, staff, and external partners through incoming calls to the Credit Union.
Compensation: $19.50/Hour
About Our Organization:
Hughes Federal Credit Union is committed to enhancing the financial well-being of our members. Our dedication to the Tucson community is reflected in our support for local charities and initiatives that foster financial literacy among future generations.
Key Responsibilities:
• Provide timely and effective support to members contacting the credit union.
• Achieve established targets for call volume.
• Conduct necessary identification verification for current members.
• Determine suitable solutions for inquiries and issues.
• Efficiently direct callers to the appropriate departments for further assistance.
• Accurately update member contact details as required.
• Process transactions and maintain member accounts and loans as necessary.
• Recognize opportunities to promote credit union products and services that may benefit members.
• Handle after-hours escalation calls and messages with promptness and efficiency.
• Assist with the collection and distribution of daily correspondence for the credit union.
Desired Qualifications:
- At least six months of relevant experience.
- High school diploma or equivalent.
- Generous Paid Time Off Policy:
- Up to 15 days in the first year of service.
- Paid Time Off increases with tenure.
- 401(k) Plan:
- 7% company match.
- Health, Dental, and Vision Insurance:
- Health Savings Account with Employer Contribution Available.
- Free Vision Insurance.
- Life and Disability Insurance:
- Provided by the Credit Union with optional supplemental coverage available.
- Competitive Salary and Opportunities for Advancement:
-
Member Services Representative
2 weeks ago
Tucson, Arizona, United States Hughes Federal Credit Union Full timeMember Contact Specialist Position Overview: The role involves serving as a vital team member to assist clients, colleagues, and external parties with incoming calls directed to the Credit Union. Compensation: $19.50/Hour About Hughes Federal Credit Union: We are committed to making a positive impact on our members' financial well-being. Our dedication to...
-
Member Services Representative
2 weeks ago
Tucson, Arizona, United States Hughes Federal Credit Union Full timeJob OverviewMember Contact SpecialistKey Responsibilities:Provide assistance to members, staff, and external parties through incoming calls.Achieve established call volume targets.Conduct verification of member identification.Address and resolve inquiries and issues.Direct callers to the relevant departments as needed.Accurately update member records.Manage...
-
Member Services Representative
2 weeks ago
Tucson, Arizona, United States Achieve Full timeJob OverviewCompany Overview:Achieve is a prominent digital personal finance organization dedicated to assisting individuals in enhancing their financial well-being. We offer tailored financial solutions that empower our members to transition from financial struggles to stability. Utilizing advanced data analytics, our services encompass personal loans, home...
-
Member Services Representative
2 weeks ago
Tucson, Arizona, United States Hughes Federal Credit Union Full timeJob OverviewMember Contact SpecialistKey Responsibilities:Provide assistance to members, team members, and external parties through incoming calls.Achieve targeted call volume metrics.Conduct verification of member identities.Address and resolve inquiries and issues.Direct callers to the suitable departments.Accurately update member records.Process...
-
Member Services Representative
2 weeks ago
Tucson, Arizona, United States Hughes Federal Credit Union Full timeJob OverviewMember Contact SpecialistKey Responsibilities:Provide assistance to members, staff, and external parties through incoming calls.Achieve established call volume targets.Conduct verification of member identities.Address and resolve inquiries and issues.Direct callers to the relevant departments as needed.Accurately update member records.Process...
-
Member Services Representative
2 weeks ago
Tucson, Arizona, United States Hughes Federal Credit Union Full timeJob OverviewMember Contact SpecialistKey Responsibilities:Provide assistance to members, staff, and external parties through incoming calls.Achieve established call volume targets.Conduct identification verification processes.Address and resolve inquiries and issues.Direct callers to the relevant departments as needed.Accurately update member records.Manage...
-
Customer Service Representative
1 day ago
Tucson, Arizona, United States Domino's Franchise Full time**Job Summary**As a Customer Service Representative at Domino's Franchise, you will be the face of our company, providing exceptional service to our customers and ensuring a positive experience for every interaction. This role is perfect for individuals who enjoy working in a fast-paced environment, multitasking, and providing top-notch customer...
-
Customer Service Representative
3 days ago
Tucson, Arizona, United States Achieve Full timeJob SummaryAchieve is a leading digital personal finance company seeking a highly skilled Customer Service Representative to join our Member Services team. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our members, helping them achieve their financial goals.Key ResponsibilitiesProvide...
-
Hospitality Service Representative
2 weeks ago
Tucson, Arizona, United States Sonesta International Hotels Full timePosition Overview: Hospitality Service RepresentativeAs a key member of our team, you will:Serve as the main liaison for all visitors arriving at the establishmentUphold the brand's reputation by demonstrating exceptional professionalismDeliver outstanding service consistently to enhance our operational goalsYour role is crucial in ensuring a memorable...
-
Customer Service Representative
2 days ago
Tucson, Arizona, United States Home Depot Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service/Deliveries representative at Home Depot. As a key member of our store team, you will be responsible for ensuring an exceptional customer experience through order fulfillment, customer interaction, and delivery services.Main ResponsibilitiesOrder...
-
Customer Service Representative
4 days ago
Tucson, Arizona, United States Planet Fitness - PFNoCritics Full timeJob DescriptionJob Summary:The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities:Member Services: Greet members, prospective members and guests, providing exceptional...
-
Customer Service Representative
3 days ago
Tucson, Arizona, United States Rebecca Sanford - State Farm Agent Full timeJob OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Rebecca Sanford - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional client experiences that drive business growth and success.Key ResponsibilitiesEstablish and Maintain...
-
Business Development Representative
1 day ago
Tucson, Arizona, United States BrightSpring Health Services Full timeAbout the RoleWe are seeking a highly motivated and results-driven Business Development Representative to join our team at BrightSpring Health Services. As a key member of our sales team, you will be responsible for driving business growth and revenue expansion in the Tucson territory.Key ResponsibilitiesAchieve net revenue and profit objectives for assigned...
-
Customer Service Representative
2 days ago
Tucson, Arizona, United States HomeServices Insurance Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at HomeServices Insurance. As a key member of our customer support team, you will be responsible for providing exceptional service and support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesClient SupportProvide timely...
-
Customer Service Representative
3 days ago
Tucson, Arizona, United States Whole Foods Market Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our Front End team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience for our customers, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
5 days ago
Tucson, Arizona, United States Northwest Medical Center Full timeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Northwest Medical Center. As a key member of our operations team, you will be responsible for ensuring seamless customer experiences through efficient dispatch and shuttle services.Key Responsibilities:Dispatch Shuttle Services: Coordinate and...
-
Customer Service Representative
3 days ago
Tucson, Arizona, United States Quipt Home Medical Full timeJob DescriptionOverviewAs a Customer Service Representative at Quipt Home Medical, you will play a vital role in ensuring exceptional patient care and satisfaction. This position requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.Key ResponsibilitiesLiaise with patients, referral...
-
Route Service Representative
3 days ago
Tucson, Arizona, United States WKS Restaurant Group Full timeJob Summary:The Route Service Representative is a key member of our team at WKS Restaurant Group, responsible for delivering product, loading and unloading orders, accepting payments, tracking orders, interacting with vendors, and ensuring customer satisfaction.Key Responsibilities:Deliver product orders to customers in a timely and efficient manner.Load and...
-
Sales Representative
5 days ago
Tucson, Arizona, United States BrightSpring Health Services Full timeAbout the RoleWe are seeking a highly motivated and experienced Sales Representative to join our team at BrightSpring Health Services. As a Sales Representative, you will be responsible for driving sales growth and revenue in the Tucson territory.Key ResponsibilitiesDevelop and execute a sales strategy to achieve net revenue and profit objectives for...
-
Customer Service Representative
5 days ago
Tucson, Arizona, United States U-Haul Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesAssist customers with U-Haul products...