Customer Service Representative
6 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.
Key Responsibilities- Assist customers with U-Haul products and services, providing solutions to their needs and concerns.
- Use technology to manage rentals and inventory, ensuring accuracy and efficiency.
- Move and hook up U-Haul trucks and trailers, ensuring safe and secure transportation.
- Clean and inspect equipment on the lot, maintaining high standards of quality and safety.
- Answer questions and educate customers about products and services, promoting U-Haul's brand and values.
- Prepare rental invoices and accept equipment returned from rental, ensuring accurate and timely processing.
- Install hitches and trailer wiring, ensuring safe and secure connections.
- Fulfill propane and drive a forklift, demonstrating expertise and attention to detail.
- Participate in ongoing continuous education through U-Haul University, staying up-to-date on industry trends and best practices.
- Valid driver's license and ability to maintain a good driving record.
- Part-time schedule, 15-25 hours per week.
- Computer knowledge and proficiency.
- Availability to work weekends and holidays, as needed.
- Ability to work outdoors and adapt to changing situations.
- Career stability and opportunities for advancement.
- Competitive compensation and benefits package.
- Professional development and training opportunities.
- A supportive and collaborative work environment.
- Recognition and rewards for outstanding performance.
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