Senior Banquet Operations Manager

2 weeks ago


Stamford, Connecticut, United States Stamford Hilton Full time
Location: Stamford, CT (Waterside area) | United States

Job Overview:
The Stamford Hilton is seeking a Senior Banquet Operations Manager to oversee and enhance our banquet services. This position is ideal for candidates with a Bachelor’s Degree and a passion for delivering exceptional event experiences.

Key Responsibilities:
As the Senior Banquet Operations Manager, you will:
1. Lead and mentor team members, fostering positive relationships and providing necessary training and support.
2. Manage departmental operations, ensuring compliance with employment practices and performance standards.
3. Create outstanding guest experiences by engaging with attendees, maintaining high-quality service, and adhering to health and cleanliness standards.
4. Collaborate with sales and other departments to ensure efficient service delivery.
5. Monitor financial performance by managing labor costs and supplies effectively.
6. Identify and recommend initiatives to drive revenue in partnership with other teams.
7. Ensure accurate invoicing for all services rendered during events.
8. Maintain cleanliness and organization of all banquet spaces.
9. Contribute to menu development and implementation.
10. Keep management informed about departmental performance through regular reporting.

Qualifications:
Experience: Minimum of 2 years in a supervisory role within banquet operations.
Education: High school diploma or equivalent required; Bachelor’s Degree preferred.
Certifications: ServSafe and TIPS Certification must be completed upon employment.
Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
Physical Requirements: Ability to lift up to 50 lbs occasionally and 25 lbs regularly; capable of navigating work areas throughout the shift.
Work Schedule: Flexibility to work nights, weekends, and holidays is essential.

Competencies:
1. Vision and Purpose: Ability to communicate a clear vision and purpose.
2. Technical Skills: Possess the knowledge and skills necessary to perform at a high level.
3. Customer Focus: Commitment to meeting the needs of both internal and external customers.

At Stamford Hilton, we value our associates and offer a competitive compensation package along with various benefits, including:
- Daily Pay
- Travel Discounts on Marriott and/or Hilton properties
- 401k Plans
- Medical Insurance
- Additional property-specific benefits

We are dedicated to supporting your career growth through internship programs and ongoing training and development opportunities.

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