Event Operations Specialist

2 weeks ago


Stamford, Connecticut, United States Eli's Restaurant Group Full time
Join the Eli's Restaurant Group Team

At Eli's Restaurant Group, we pride ourselves on delivering exceptional culinary experiences and memorable gatherings. Our establishment is renowned for its outstanding cuisine, vibrant events, and a welcoming atmosphere. We are committed to fostering a team of individuals who possess creativity, enthusiasm, and a relentless pursuit of excellence.

Position Overview

The Event Operations Specialist plays a pivotal role in ensuring that every event is executed flawlessly. This position is integral to providing an unforgettable experience for our guests, aligning with the expectations set forth in our agreements. The Event Operations Specialist will take on diverse responsibilities to guarantee top-notch service and satisfaction.

Key Responsibilities
  • Collaborate with the restaurant operations team to facilitate seamless event execution, including regular coordination meetings with management and kitchen staff.
  • Work closely with the Event Sales Director to comprehend the specifics of upcoming events, including their arrangements, menus, and logistical requirements.
  • Prepare event spaces according to the established Banquet Event Order, which may involve rearranging furniture, designating reserved areas, and setting up linens and dining essentials.
  • Ensure timely and visually appealing food presentation for each event's buffet setup, adhering to the guidelines outlined in the Banquet Event Order.
  • Act as the primary point of contact during events, addressing any day-of requests and checking in with guests to ensure their satisfaction.
  • Manage the event closing process using the Point of Sale system, accurately processing orders and applicable service fees.

Qualifications

The ideal candidate will possess strong attention to detail, take pride in their work, and thrive in fast-paced environments. They should maintain composure under pressure and exhibit a friendly demeanor with all guests.

Physical Requirements

This role involves various physical activities, including visual and auditory tasks, lifting up to 25 pounds regularly and up to 50 pounds occasionally, as well as standing, sitting, and moving throughout the workday. These requirements can be met with or without reasonable accommodations.

As the responsibilities of this position may evolve, Eli's Restaurant Group reserves the right to modify duties as necessary to meet organizational goals. This job description serves as a general overview of the role and is not exhaustive.

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