On-Site Service Operations Leader

1 week ago

Middletown, United States Canon Solutions America, Inc. Full time

On-Site Service Operations Leader

Job ID: 32156
Type: Full-Time
# of Openings: 1
Category: Field Service

About the Role

Are you an exceptional leader with a passion for providing outstanding service and support? Do you thrive in nurturing a committed team of tech-savvy service professionals within a fast-paced environment?

Canon Solutions America, a leader in technology, solutions, and services, is eager to connect with you. We are on the lookout for an On-Site Service Operations Leader to inspire our skilled group of field service technicians who diligently maintain and support Canon's hardware and software technology solutions, ensuring our innovative clients continue to excel.



Your Impact

We seek a proactive individual to oversee:

  • A team dedicated to servicing and supporting specific business system products and services within designated territories and/or account lists, including hardware, document management solutions, and associated software.
  • Recruiting, training, and developing both new and existing technical representatives.
  • Efficiently addressing and resolving customer concerns to achieve complete customer satisfaction.
  • Managing the warehousing processes related to inventory and merchandise.
  • Facilitating the development and education of the team concerning emerging technologies in a rapidly evolving industry.


About You: The Skills & Expertise You Bring

Do you possess the following qualifications?

  • A Bachelor's degree in a relevant field or equivalent experience, along with 7 years of related experience managing typically two or more full-time employees.
  • Experience in service management within the technology sector.
  • Hands-on technical experience with extensive knowledge of digital and electromechanical technologies. Familiarity with Internet applications, Microsoft Office, Lotus Notes, and Oracle is preferred.
  • Strong communication skills with a commitment to developing and leading a team.
  • Excellent time management abilities.


Company Overview

Canon Solutions America, Inc. empowers organizations of all sizes to thrive by providing market-leading enterprise, production, and large format printing solutions, complemented by exceptional professional service offerings. With a steadfast commitment to fostering professional innovation, Canon Solutions America, Inc. drives sustainability, enhances efficiency, and manages costs through the integration of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY, with sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which achieved approximately $30.4 billion in global revenue, ranks third overall in U.S. patents granted and was recognized as one of Fortune Magazine's World's Most Admired Companies.


Canon Solutions America offers a competitive compensation package that includes, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A comprehensive list of our offerings is available upon request.


We adhere to all applicable federal, state, and local laws, regulations, orders, and mandates, including those required as a federal government contractor/subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


If you are not viewing this job posting on our Careers site, we cannot guarantee the validity of this posting. For a list of our current postings, please visit our official site.


Posting Tags

#LI-EF1 #PM20

PI0be6dedbd9c

  • On-Site Service Operations Leader

    2 weeks ago

    Middletown, United States Canon Solutions America, Inc. Full time

    On-Site Service Operations LeaderJob ID: 32156Type: Full-Time# of Openings: 1Category: Field ServiceAbout the RoleAre you an inspiring leader with a passion for providing exceptional service and support? Do you thrive in developing a committed team of tech-savvy service professionals within a fast-paced environment? Canon Solutions America, a leader in...

  • On-Site Service Operations Manager

    2 weeks ago

    Middletown, Delaware, United States Canon Solutions America Full time

    On-Site Service Operations Manager Job ID: 32156 Type: Full-Time # of Openings: 1 Category: Field Service About the Role Are you a skilled leader with a passion for providing exceptional service and support? Do you thrive in nurturing a dedicated team of tech-savvy service professionals within a fast-paced environment? Canon Solutions America, a leader...

  • Site Operations Manager

    2 weeks ago

    Middletown, Pennsylvania, United States East Coast Facilities, Inc. Full time

    Site Operations Manager (Snow Management/Landscape Services) - Job Overview East Coast Facilities, Inc. specializes in comprehensive facility maintenance for a diverse clientele including commercial, industrial, institutional, governmental, and corporate sectors. Our Site Operations Managers play a crucial role in assisting Crew Leaders and Team Leaders with...

  • Facilities Operations and Maintenance Leader

    2 weeks ago

    Middletown, New York, United States Raytheon Technologies Full time

    Position Overview: Raytheon Technologies is on a mission to redefine the future of aviation by designing, constructing, and maintaining groundbreaking engines. We are looking for innovative minds to join our team. Location: United States of America Role Type: Onsite At Raytheon Technologies, we believe that transformation starts from within. We invite you to...

  • Service Operations Manager

    2 weeks ago

    Middletown, Rhode Island, United States Canon Solutions America Full time

    About the RoleAre you a natural leader with a passion for providing exceptional service and support? Do you thrive in nurturing a dedicated team of tech-savvy service professionals within a vibrant environment? Canon Solutions America, a leader in technology, solutions, and services, is eager to connect with you. We are currently looking for a Service...

  • Field Service Technician

    3 weeks ago

    Middletown, United States Disability Solutions Full time

    Field Service Technician - On SiteUS-DE-MiddletownJob ID: 32236Type: Full-Time# of Openings: 1Category: Field ServiceDE - Middletown - AmazonAbout the Role If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants to...

  • Operations Team Leader

    2 weeks ago

    Middletown, United States Medco Tool Full time

    Operations Team LeaderJob Category: Supervisor Requisition Number: DEPAR01387Job DetailsDescriptionShift Time: (M-F) 9:30 AM - 6 PMPrimary PurposeThe main responsibility will be to assist the General Operations Manager in directing and overseeing the operational functions.Major ResponsibilitiesOversee and coordinate the activities of the operations...

  • Service Operations Manager

    2 weeks ago

    Middletown, Delaware, United States Canon USA & Affiliates Full time

    About the RoleAre you an exceptional leader with a passion for providing outstanding service and support? Do you thrive in fostering a dedicated team of tech-savvy service professionals within a fast-paced environment?Canon USA & Affiliates, a leader in technology, solutions, and services, is eager to connect with you. We are currently on the lookout for a...

  • Lean Manufacturing Leader

    20 hours ago

    Middletown, United States StandardAero Full time

    Develop, own and execute a strategic roadmap for all operational excellence activities to be aligned with overall business strategyLead all continuous improvement and kaizen activities for the siteLead team of existing lean facilitator captains for assigned continuous improvement or kaizen activitiesLead training for all site continuous improvement and lean...

  • Customer Service Leader

    1 week ago

    Middletown, New York, United States Hannaford Supermarkets Full time

    Job SummaryHannaford Supermarkets is seeking a highly skilled and customer-focused Customer Service Leader to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, leading front-end and service desk/kiosk associates, and ensuring a seamless shopping experience for our customers.Key...

  • Customer Service Leader

    1 week ago

    Middletown, New York, United States Hannaford Supermarkets Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Leader to join our team at Hannaford Supermarkets. As a key member of our customer service team, you will be responsible for providing exceptional customer service, leading and managing front-end and service desk/kiosk associates, and ensuring a seamless shopping experience for our...

  • Customer Service Leader

    1 week ago

    Middletown, New York, United States Hannaford Supermarkets Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Leader to join our team at Hannaford Supermarkets. As a key member of our customer service team, you will be responsible for providing exceptional customer service, leading and managing front-end and service desk/kiosk associates, and ensuring a seamless shopping experience for our...

  • Retail Operations Leader

    2 weeks ago

    North Middletown, Kentucky, United States Littlegreenapple Full time

    Join Our Team as a Retail Operations Leader!We are seeking a full-time Retail Operations Leader who embodies enthusiasm, energy, friendliness, and a strong work ethic.The Retail Operations Leader plays a crucial role in delivering and training our team on exceptional sales and customer service standards. This position is accountable for enhancing the store's...

  • Shift Leader

    5 hours ago

    Middletown, Ohio, United States United Dairy Farmers Full time

    Job SummaryWe are seeking a highly skilled and motivated Shift Leader to join our team at United Dairy Farmers. As a Shift Leader, you will be responsible for ensuring the delivery of outstanding service to every customer, either personally or through other employees on duty during your shift.Key ResponsibilitiesAssign and monitor the performance of duties...

  • Field Service Technician

    2 weeks ago

    Middletown, United States Disability Solutions Full time

    Field Service Technician - On Site Night ShiftUS-DE-MiddletownJob ID: 32236Type: Full-Time# of Openings: 1Category: Field ServiceDE - Middletown - AmazonAbout the Role If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and...

  • Retail Operations Leader

    1 week ago

    Middletown, New York, United States Lovisa Full time

    Position Overview Join the Lovisa America Family: Exciting developments are underway at Lovisa as we expand our presence across America. We are in search of exceptional individuals to become part of our dynamic team.Role of Assistant Store Manager: As an Assistant Store Manager, you will embody the Lovisa spirit and guide your team through exemplary...

  • Service Operations Manager

    1 week ago

    Middletown, Delaware, United States Canon Solutions America, Inc. Full time

    About the Position:Are you an inspiring leader with a passion for providing exceptional service and support? Do you thrive in nurturing a skilled team of tech-savvy service professionals within a fast-paced environment?Canon Solutions America, a leader in technology, solutions, and services, is eager to connect with you. We are currently in search of a...

  • Site Operations Manager

    2 weeks ago

    Middletown, United States Michael Page Full time

    OverviewA reputable General Contractor is seeking a dedicated Superintendent to enhance their team. This role involves overseeing significant construction projects across various sectors, ensuring timely completion and adherence to quality standards.Key ResponsibilitiesManage large-scale construction projects, ensuring compliance with schedules, budgets, and...

  • Manager Site

    3 weeks ago

    Middletown, United States Vallen Full time

    Why Join our Team? At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen’s success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections...

  • Manager Site

    3 weeks ago

    Middletown, United States Vallen Full time

    Why Join our Team? At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen’s success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections...