Client Relations Specialist

2 weeks ago


Portland, Indiana, United States Karmen Ward - State Farm Agent Full time
Job OverviewPOSITION SUMMARY:
Karmen Ward - State Farm Agent is on the lookout for a detail-oriented and proactive individual to manage administrative responsibilities and assist insurance agents in maintaining and attracting clients. As an Account Associate - State Farm Agent Team Member, your meticulousness, commitment to client satisfaction, and sales orientation will prepare you for this dynamic role. Your efforts as a driven professional who excels in a bustling environment will create opportunities for career advancement and increased earnings.

KEY RESPONSIBILITIES:
  • Respond to Incoming Calls - Deliver prompt, precise, and courteous customer service. This includes addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
  • Utilize effective communication skills to adeptly fulfill customer needs while fostering the growth of our business.
REQUIREMENTS:
  • Strong dedication to customer service excellence
  • Availability to work M, W, F afternoons from 1:30 to 5:00 pm
  • Previous office experience is preferred
  • Ability to obtain a Property and Casualty License
  • Successful completion of a comprehensive background check
COMPENSATION AND BENEFITS:
  • Hourly wage plus commission and bonuses
  • Paid time off including vacation and personal/sick days
  • Opportunities for professional growth and advancement within the office


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