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Healthcare Support Technician

2 months ago


Portland, Indiana, United States Meridian Health Services Full time
Position Overview

Text 5529 to Quick Apply for this Healthcare Support Technician opportunity

At Meridian Health Services, our mission is to enhance access to Whole-Person Healthcare by expanding our services and locations, ensuring that underserved communities receive quality care. Join us in our vision to lead the integration of physical, mental, and social health, making a significant impact in the lives of those we serve.

We are seeking a dedicated and enthusiastic Healthcare Support Technician to provide essential support and administrative services at our Convenience Care office. This role may require up to 20% travel for training and coverage at various locations as necessary.

The position is scheduled for 30 hours per week, with operational hours from M-F 12noon-8pm, and Sat & Sun 8am-2pm, including a rotating weekend schedule.

Your commitment to whole-person healthcare, combined with your passion for community improvement, will contribute to our exceptional team.

Key Responsibilities of the Healthcare Support Technician:

  • Engage in effective communication (both verbal and written) with all center staff, clients, and the public, fostering a professional and customer-oriented environment.
  • Manage incoming calls, schedule and reschedule appointments for primary care and behavioral health providers, and appropriately route messages.
  • Handle patient co-pays and payments during registration, along with general cashier responsibilities.
  • Retrieve medical records from external providers and create medical record charts for new patients, ensuring compliance with release of information procedures.

Qualifications and Experience:

  • High School diploma or equivalent is required.
  • A minimum of two years of secretarial or office experience is preferred.
  • Experience in a medical environment is strongly preferred.
  • Proficiency in computer usage and data entry is essential.
  • Excellent communication skills (both verbal and written) are necessary.
  • Ability to organize, prioritize, and manage multiple tasks effectively.
  • Strong interpersonal skills with a commitment to confidentiality.
  • A valid driver's license, reliable transportation, and proof of auto insurance are required.

Why Choose Meridian Health Services:

  • Unique Mission – A pioneering leader in integrated care and whole-person health.
  • Generous Paid Time Off and Holidays.
  • Opportunities for career advancement.
  • Comprehensive Benefits Package.
  • 401k with company matching.
  • Professional development funds for licensure and continuing education.
  • Programs for personal and financial wellness.
  • Merit-based compensation.

All Meridian employees are required to undergo a drug screening, TB test, extensive background check, and fingerprinting. We recommend that all individuals who join Meridian receive a flu shot and Covid vaccination to ensure the safety of our staff and patients. We adhere to Covid-related protocols, including mask-wearing, social distancing, and sanitization.

Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and participates in E-Verify.