Client Relations Specialist
2 months ago
El puesto abarca la región de Portland, OR y el sur de WA.
Estamos en búsqueda de un Especialista en Relaciones con Clientes que cubra la región. Nuestros especialistas son responsables de generar nuevas oportunidades de negocio a través del contacto con los clientes, desarrollando cuentas y promoviendo resultados. Nos enfocamos en construir relaciones sólidas con nuestros clientes, tanto nuevos como existentes, para comprender verdaderamente sus necesidades y cómo podemos ayudarles a alcanzar el éxito, mientras logramos un crecimiento de ingresos rentable año tras año.
Responsabilidades del Puesto:
- Conectar con los clientes – identificar oportunidades de crecimiento con clientes actuales y nuevos.
- Proporcionar soporte técnico a los clientes para mejoras de productos y procesos.
- Desarrollo de relaciones con los clientes.
- Gestionar el inventario de productos de los clientes para asegurar que no haya interrupciones en el suministro.
- Actualizar regularmente SalesForce/CRM con oportunidades y nuevos negocios.
- Seguimiento a los clientes sobre desafíos de suministro, aumentos de precios, etc.
- Gestionar pruebas de productos para la calificación de los clientes.
Requisitos Mínimos:
- Título universitario o experiencia laboral equivalente.
- 5 años de experiencia en negocios, ventas o marketing.
- Excelentes habilidades de comunicación verbal y escrita.
- Fuertes habilidades de planificación y organización.
- Alta atención al detalle y sólidas habilidades de gestión administrativa.
- Habilidades de negociación y presentación efectivas.
- Capacidad demostrada en técnicas de servicio al cliente, incluyendo seguimiento y resolución.
- Capacidad para responder a demandas y cambios en el entorno laboral de manera positiva, reconociéndolos como oportunidades de crecimiento personal y profesional.
- Enfoque enérgico hacia los negocios y deseo de tener éxito.
- Competencia informática y experiencia en aplicaciones de MS Office.
- Licencia de conducir válida con un historial de conducción aceptable.
Experiencia Preferida:
- Conocimiento en Distribución y Manufactura.
- Conocimiento de los mercados de plásticos reforzados y productos fundidos, así como una comprensión profunda de las funciones de proveedores y distribuidores.
Compensación y Beneficios:
Además del salario y comisiones, ofrecemos un paquete integral de beneficios que incluye días festivos pagados, vacaciones, salud, dental, plan de participación en ganancias, visión, seguros de discapacidad a corto y largo plazo, y un 401(k) con aportación de la empresa.
North American Composites (NAC) distribuye materiales y equipos de proveedores líderes a la industria marina y de compuestos. Proporcionamos cobertura nacional con servicio local a través de nuestros 30 centros de distribución en EE. UU. y Canadá. Cada ubicación atiende a nuestros clientes locales con entregas rápidas y eficientes de los productos que necesitan. Nuestros almacenes mantienen inventarios de todos los materiales necesarios para la fabricación de compuestos: resinas, gel coat, fibra de vidrio, catalizadores, adhesivos, núcleos, masillas, entre otros. Los vendedores locales de NAC son expertos y están certificados por CCT para asegurar el mejor servicio posible a cada fabricante.
#LI-IPCORP
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