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Healthcare Support Technician
2 months ago
Text 5529 to Quick Apply for this Healthcare Support Technician role
At Meridian Health Services, our goal is to enhance access to Comprehensive Healthcare by broadening our reach and services, ensuring that individuals in underserved areas receive exceptional care. Join us in our mission to lead the integration of physical, mental, and social health, making a meaningful impact in the lives of our community members.
We are seeking a dedicated and enthusiastic Healthcare Support Technician to provide essential support and administrative functions at our Convenience Care office. This role may require up to 20% travel for training and coverage at various locations as necessary.
The position entails a commitment of 30 hours per week during operational hours: Monday to Friday from 12 PM to 8 PM, and Saturday & Sunday from 8 AM to 2 PM, with a rotating weekend schedule.
Your commitment to holistic healthcare and our shared vision for community improvement will foster a remarkable team environment.
Key Responsibilities of the Healthcare Support Technician:
- Engage in effective communication (both verbal and written) with all center personnel, clients, and the public, ensuring a professional and customer-oriented atmosphere.
- Manage incoming calls, schedule and reschedule appointments for primary care and behavioral health providers, and route messages appropriately.
- Handle patient co-pays and payments during registration, along with general cashier responsibilities.
- Retrieve medical records from external providers and compile medical record charts for new patients, maintaining a thorough understanding of information release protocols in accordance with Meridian policies.
Qualifications and Experience Required:
- High School diploma or equivalent is mandatory.
- Preferred: Two years of experience in a secretarial or office role.
- Strongly preferred: Previous experience in a healthcare environment.
- Proficiency in computer skills and the ability to perform data entry and telephone tasks efficiently.
- Excellent communication skills, both verbal and written.
- Capability to organize, prioritize, and manage multiple responsibilities effectively.
- Strong interpersonal skills with a commitment to confidentiality.
- A valid driver's license, a driving record that meets Meridian's standards, reliable transportation, and proof of auto insurance are required.
Reasons to consider a career with Meridian as a Healthcare Support Technician:
- Unique Mission – A pioneering leader in integrated care and comprehensive health.
- Generous Paid Time Off and Holidays.
- Opportunities for career advancement.
- Comprehensive Benefits Package.
- 401k plan with company matching.
- Professional development funding for Licensure and Continuing Education.
- Programs focused on Personal and Financial Wellness.
- Merit-based compensation structure.
All Meridian employees are required to undergo a drug screening, TB testing, an extensive background check, and fingerprinting. We recommend that all individuals joining Meridian receive a flu shot and Covid vaccination to protect our staff and the patients we serve. We adhere to Covid-related protocols, including mask-wearing, social distancing, and sanitization practices.
Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and participates in E-Verify.