Senior Client Relations Executive

2 weeks ago


Milwaukee, Wisconsin, United States Lallemand Full time

Position Overview

The role of the Senior Customer Service Agent is crucial in ensuring exceptional service delivery to our clients.

Location: Milwaukee, Wisconsin

Experience Required: 6 to 9 years

Education Requirement: Bachelor's Degree

Benefits: Competitive social benefits

Key Responsibilities

  • Efficiently manage order processing for both domestic and international customers.
  • Lead a team under the guidance of the Customer Service Director.
  • Provide timely updates on shipment tracking to customers.
  • Maintain regular communication with internal and external stakeholders, including distribution centers.
  • Coordinate with freight carriers, with experience in LTL and FTL logistics being advantageous.
  • Handle international export documentation, such as commercial invoices.
  • Prioritize tasks effectively to meet deadlines while managing multiple responsibilities.
  • Oversee invoicing and inventory control processes.
  • Perform miscellaneous tasks as assigned.

Technical Skills Required

  • Bachelor's degree from an accredited institution and/or eight years of relevant customer service experience.
  • Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.
  • Experience with web-based ordering and accounting systems.

Personal Attributes Required

  • Strong attention to detail and accuracy.
  • Excellent verbal and written communication skills.
  • Possess strong analytical capabilities.
  • Demonstrate a collaborative team spirit.

General Criteria

  • Proficient problem-solving, decision-making, critical thinking, and negotiation skills.
  • Ability to manage multiple tasks efficiently.
  • Understanding of logistics and transportation solutions.
  • Interest in scientific fields is a plus.

About Lallemand

Lallemand is a privately owned Canadian enterprise established in the late 19th century, specializing in the development, production, and marketing of microorganisms across various sectors. With over 4,500 employees operating in more than 45 countries, Lallemand is committed to innovation and quality in fermentation processes.

Note: Accommodations will be provided throughout the hiring process. Applicants are encouraged to communicate their needs in advance.



  • Milwaukee, Wisconsin, United States Interdependence Full time

    Job OverviewAbout UsInterdependence is a leading firm specializing in innovative public relations, communication, and integrated marketing solutions. Our team, comprised of nearly 100 dedicated professionals nationwide, is committed to enhancing the quality of life and business for our clients, including brands, CMOs, founders, and entrepreneurs. Recognized...


  • Milwaukee, Wisconsin, United States Kane Communications Group Full time

    Company OverviewKane Communications Group is a mission-driven agency specializing in public relations, marketing, and branding. We are dedicated to enhancing reputations and fostering corporate responsibility for organizations globally. Our clients approach us with challenges, and our goal is to provide effective solutions.Our expertise lies in achieving...


  • Milwaukee, Wisconsin, United States Medsurg Sales Staffing Full time

    Senior Care Corporate Relations ManagerMedsurg Sales Staffing is seeking a Senior Care Corporate Relations Manager to enhance our team. The successful candidate will play a pivotal role in driving revenue growth from corporate partnerships within the Senior Care sector. This position involves developing and nurturing relationships with both existing and...


  • Milwaukee, Wisconsin, United States Interdependence Full time

    Job OverviewAbout UsInterdependence is a leading firm specializing in innovative public relations, communication, and integrated marketing solutions. Our mission is to empower brands, CMOs, founders, and entrepreneurs through advanced technology, enhancing both their business quality and personal lives. With a dedicated team of nearly 100 professionals...


  • Milwaukee, Wisconsin, United States Kane Communications Group Full time

    Company OverviewKane Communications Group is a mission-driven agency specializing in public relations, marketing, and branding that enhances reputations and fosters corporate responsibility for organizations globally. Our clients approach us with challenges, and it is our responsibility to provide effective solutions.We are dedicated to achieving business...


  • Milwaukee, Wisconsin, United States Mike Bafus - State Farm Agent Full time

    Position OverviewWe are looking for a dedicated Customer Service Representative to join our dynamic team at Mike Bafus - State Farm Agent. In this pivotal role, you will contribute significantly to our operational success by facilitating exceptional customer interactions and supporting our sales initiatives.Key ResponsibilitiesPost-Sales Management: Assist...


  • Milwaukee, Wisconsin, United States Gartner Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Account Executive to join our team at Gartner. As a key member of our sales team, you will be responsible for driving business growth and expanding our client relationships in the high-tech industry.Key ResponsibilitiesDevelop and execute strategic account plans to drive revenue growth and...


  • Milwaukee, Wisconsin, United States Interdependence Full time

    Job OverviewCompany BackgroundInterdependence is a leading firm specializing in innovative public relations, communication, and integrated marketing solutions. We leverage proprietary technology to assist brands, CMOs, founders, and entrepreneurs in enhancing their business quality and overall well-being. With a rapidly expanding team of nearly 100...


  • Milwaukee, Wisconsin, United States Villa St Francis Full time

    About the RoleVilla St Francis is seeking a highly experienced and visionary leader to serve as its President and Chief Executive Officer. As the chief executive of our organization, you will be responsible for providing strategic direction and leadership to position Villa St Francis at the forefront of older adult services in the Milwaukee area.Key...


  • Milwaukee, Wisconsin, United States SEEK Careers Staffing Full time

    Job OverviewWe are looking for a dedicated and client-oriented professional to join our team as a Client Relations Associate. In this role, you will be instrumental in providing outstanding service and support to our clients throughout their engagement with our organization.Key Responsibilities:1. Act as the primary liaison for clients, addressing their...


  • Milwaukee, Wisconsin, United States Gpac Full time

    A well-established and respected institution in the financial sector is in search of a Relationship Manager.This organization takes pride in its deep-rooted connections within the community, exceptional credit culture, and consistent strategic expansion. The selected candidate will oversee all facets of lending services, aiming to cultivate a balanced and...


  • Milwaukee, Wisconsin, United States Western Building Products Full time

    Position OverviewWe are in search of a dynamic, professional, and customer-oriented individual to become a part of our team as a Client Relations Specialist. In this role, you will be tasked with delivering outstanding service to our clients, internal stakeholders, and sales personnel.Key Responsibilities:Master and apply internal order-processing systems to...


  • Milwaukee, Wisconsin, United States Andrew Toyota Full time

    Job OverviewWe are seeking a Client Relations Associate to become a vital part of our dynamic team. The ideal candidate will possess exceptional interpersonal skills and the capacity to adapt to a varied schedule. Daily tasks will encompass managing incoming calls, welcoming clients, and aiding in the arrangement of sales meetings.What We...


  • Milwaukee, Wisconsin, United States Medasource Full time

    Company OverviewFounded in 2000, Medasource has dedicated itself to achieving 100% organic growth by promoting from within, while prioritizing culture and growth opportunities. Starting as a small startup in Indianapolis, Medasource has swiftly grown into a leading organization in the rapidly expanding Consulting and Professional Services sector.In 2012,...


  • Milwaukee, Wisconsin, United States Gartner Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Account Executive to join our team at Gartner. As a key member of our sales team, you will be responsible for driving business growth and expanding our client relationships in the high-tech industry.Key ResponsibilitiesDevelop and execute strategic account plans to drive revenue growth and...


  • Milwaukee, Wisconsin, United States DPDHL Full time

    Location: Milwaukee, WisconsinJob Type: FulltimeWork Model: HybridJob DescriptionWe are seeking a highly skilled and experienced FreightSales Executive with a strong background in Ocean Freight. The ideal candidatewill have a proven track record in Forwarding Freight Sales within theinternational trade industry, specifically with large clients in sectors...


  • Milwaukee, Wisconsin, United States Gpac Full time

    A well-established and respected institution in the financial sector is in search of a Relationship Manager.This organization takes pride in its robust community connections, exceptional credit culture, and consistent strategic growth. The selected candidate will oversee all facets of lending services, focusing on developing a balanced and high-performing...


  • Milwaukee, Wisconsin, United States Gpac Full time

    A well-established and respected institution in the financial sector is in search of a Relationship Manager.This organization values its deep connections within the community, a robust credit culture, and consistent strategic growth. The selected candidate will oversee all facets of lending services, focusing on cultivating a balanced and high-performing...


  • Milwaukee, Wisconsin, United States Mallard Executive Search Full time

    About the RoleMallard Executive Search is seeking a highly skilled and experienced Senior Production Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing the daily activities of 8 Production Supervisors and 22 Leads in a fast-paced food manufacturing environment.Key ResponsibilitiesLead and manage a team...


  • Milwaukee, Wisconsin, United States Extension, Inc Full time

    Job OverviewExtension, Inc. is in search of a Senior Executive Support Specialist for a direct hire opportunity. This role is pivotal in providing comprehensive support to our executive team.About the OrganizationRecognized as a top-tier developer in the healthcare sector for over two decades.Offers competitive compensation along with performance-based...