Box Office Coordinator

7 days ago


Thief River Falls, Minnesota, United States Oak View Group Full time

Job Summary

Oak View Group is seeking a highly skilled and customer-focused Ticket Seller to join our team. As a Ticket Seller, you will be responsible for providing exceptional customer service to all guests at our venues.

Key Responsibilities

  • Operate the ticketing system with efficiency and accuracy.
  • Familiarize yourself with each event, including ticket prices, discounts, restrictions, and seating configurations.
  • Perform transactions for all events, collecting proper currency or credit card amounts and providing correct change.
  • Communicate effectively with patrons, addressing their inquiries and resolving issues in a positive manner.
  • Direct patrons to the nearest ticket taker and reconcile all monies received from ticket sales.
  • Maintain accurate and legible records, ensuring confidentiality and adhering to company policies.
  • Perform other duties as assigned by management.

Requirements

  • Ability to multitask in a fast-paced environment.
  • Familiarity with Microsoft Office and ability to learn new software.
  • Excellent communication and interpersonal skills.
  • Experience working with the public and handling cash transactions.
  • Ability to work independently and as a productive member of a team.
  • Flexibility to work a variety of shifts, including nights, weekends, and holidays.


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