Patient Care Administrative Assistant

7 days ago


Castle Rock, Colorado, United States American Family Care Castle Rock Full time
Job Summary

To provide exceptional patient care and administrative support in a fast-paced medical office environment. As a Medical Receptionist/Patient Care Coordinator, you will be the first point of contact for patients, ensuring a positive and efficient experience.

Key Responsibilities
  • Patient Registration and Check-in: Verify patient information, collect insurance and identification cards, and update patient records accurately and timely.
  • Payment Processing: Determine, collect, and process patient payments, addressing collection and billing issues as needed.
  • Customer Service: Respond promptly to customer needs, provide excellent customer service, and assist patients with follow-up appointments and medical documentation requests.
  • Financial Management: Balance daily patient charges against system reports, complete closing procedures, and secure financial assets.
  • Documentation and Reporting: Maintain complete and accurate documentation, including patient records and financial reports.
Requirements
  • Education: High School graduate or equivalent.
  • Experience: Previous medical clerical experience preferred.
  • Skills: Basic computer knowledge, accuracy and detail orientation, positive customer service skills, and well-groomed appearance.


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