Patient Service Coordinator

4 days ago


Castle Rock, Colorado, United States AdventHealth Full time
About the Role

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at AdventHealth. As a Patient Service Representative, you will play a vital role in providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities
  • Schedule and Confirm Patient Appointments: Schedule and confirm patient appointments, revise appointments as needed, and follow up with patients who have not kept appointments.
  • Provide Administrative Support: Provide clerical and office support within a physician clinic, including reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources.
  • Facilitate Communication: Facilitate communication and collaboration with the healthcare team and patients/families to identify and meet the physical, emotional, and spiritual needs of patients.
  • Maintain Patient Charts and Records: Thoroughly and confidentially maintain patient charts and records, including importing and communicating of scanned documents.
Requirements
  • High School Diploma or Equivalent: High school diploma or equivalent required.
  • Previous Work Experience: Previous work history demonstrating basic office and computer skills, filing, telephone answering, reception, and basic knowledge of computer software (e.g., Microsoft Word, Excel, etc.).
About AdventHealth

AdventHealth is a faith-based, non-profit healthcare organization dedicated to extending the healing ministry of Christ. We are committed to providing high-quality, patient-centered care to our communities.



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