IT Systems Administrator
2 weeks ago
We are looking for a dedicated and detail-oriented individual to take on the role of IT Systems Administrator. The successful candidate will play a crucial role in the upkeep, troubleshooting, and enhancement of our organization's IT infrastructure. This position presents a fantastic opportunity for professional advancement within a vibrant IT setting.
Key Responsibilities:
System Maintenance and Support:
- Assist in the setup, configuration, maintenance, and compliance of hardware and software systems, focusing on Microsoft 365 enterprise suite administration.
- Provide technical assistance to end-users, resolving hardware and software-related challenges while adhering to service level agreements (SLAs).
- Conduct regular system monitoring and maintenance tasks to guarantee optimal performance.
- Diagnose and resolve email flow issues.
Network Administration:
- Support the management and upkeep of network infrastructure, primarily utilizing UniFi.
- Help troubleshoot network connectivity problems and ensure a secure and dependable network environment.
User Account Management:
- Assist in user account provisioning and de-provisioning tasks.
- Help manage user access controls and permissions.
Backup and Recovery:
- Engage in data backup and recovery processes to ensure data integrity and availability.
- Contribute to disaster recovery planning and execution.
Security Compliance:
- Collaborate in the implementation and maintenance of security policies and procedures, including Microsoft Endpoint Management & Defender.
- Assist in monitoring and responding to security incidents.
- Drive security patch management to ensure compliance with SLAs.
Documentation:
- Create and update documentation for system configurations, processes, and procedures.
- Maintain an inventory of hardware and software assets.
Qualifications:
- 3-5 years of experience in IT Administration.
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Basic understanding of IT systems, networks, and security principles.
- Strong problem-solving abilities and meticulous attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a team-oriented environment.
- Willingness to learn and stay informed about industry trends and technologies.
Preferred Skills:
- Experience with Azure, Microsoft 365, Jira Cloud, Confluence, Proofpoint PPS, Vonage Business VoIP, Zscaler Internet Access, Tenable/Nessus.
- Basic knowledge of Windows and Mac operating systems.
- Experience with virtualization technologies (e.g., VMware, Hyper-V).
- Understanding of networking concepts (TCP/IP, DNS, DHCP).
- Exposure to backup and recovery solutions.
- Proficient documentation and case management skills.
Compensation and Benefits:
- Salary range: $70K-85K
- 4% 401K match
- 3 weeks of PTO upon starting
- 12 paid holidays and 4 floating holidays
- 6 sick days
- 80% of health, vision, and dental premiums covered by the company
- Flexible working hours based on commute and family needs.
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