Patient Admissions Coordinator
2 weeks ago
TEKsystems, a national leader in healthcare solutions, is seeking a Patient Admissions Coordinator to become part of our dynamic team. This role offers a hybrid work environment.
Key Responsibilities:
- Professionally and promptly respond to incoming communications, including calls, emails, and referrals regarding treatment options.
- Initiate outreach to gather information and respond to inquiries about placement and treatment alternatives.
- Conduct outbound calls to healthcare facilities to facilitate patient placements.
- Collaborate with Field Operations to establish and strengthen relationships with healthcare providers.
- Meet established performance metrics and adhere to quality assurance standards for communication.
- Leverage available resources to ensure effective patient placement coordination.
- Maintain accurate records of data received from the field and input it into the designated database.
- Under supervision, enhance operational processes to promote growth in patient placements and treatment options.
- Foster positive relationships with hospitals, case managers, and colleagues while delivering exceptional customer service.
- Achieve departmental goals and metrics.
- Be available to work during non-traditional hours to accommodate patient needs across various time zones.
- Comply with HIPAA regulations to protect patient confidentiality and health information.
- Demonstrate a willingness to learn about kidney disease and related healthcare topics.
Qualifications:
- At least 6 months of relevant experience is required.
- Data entry proficiency of 25-40 keystrokes per minute is necessary.
- Basic computer skills with proficiency in Microsoft Excel and Access.
- Intermediate skills in Microsoft Word and Outlook.
About TEKsystems:
As partners in transformation, we empower clients to activate innovative ideas and solutions, capitalizing on emerging opportunities. Our team of 80,000 professionals collaborates with over 6,000 clients, including a significant portion of the Fortune 500, across North America, Europe, and Asia. We are recognized as an industry leader in Full-Stack Technology Services and Talent Services, working alongside forward-thinking leaders to drive meaningful change.
TEKsystems is proud to be an equal opportunity employer, considering all applications without regard to race, gender, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
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