Language Services Coordinator

1 week ago

Malvern, Arkansas, United States YPrime Full time
Job Overview

At YPrime, we empower our clients in the pharmaceutical and biotechnology sectors to gather data from patients through mobile technology, allocate patients to treatment groups, and manage the distribution of clinical trial materials via web applications. We are dedicated to facilitating transformative research, one initiative at a time.

Is your career ready for a new challenge? It might be here.

The Localization team at YPrime is on the lookout for a Translations Coordinator to collaborate closely with our project teams on the localization and translation of our electronic Clinical Outcome Assessment (eCOA) services. This role is based in our office.

Are you aligned with our mission? If so, we seek the following qualifications:

  • Proficiency in Microsoft Office Suite
  • Minimum of 1 year experience in translation or localization
  • Exceptional verbal and written communication abilities
  • A strong commitment to customer service with prior experience in client-facing roles
  • Technological proficiency
  • Meticulous attention to detail

Additional qualifications that would be advantageous:

  • A Bachelor's Degree is preferred, or equivalent professional experience
  • Basic understanding of Software Development Lifecycle principles
  • Experience in Project Management is preferred
  • Background in translation/localization, pharmaceutical/biotech, or Clinical Research Organization (CRO) sectors is preferred
  • Experience with eClinical systems, particularly eCOA or Electronic Data Capture (EDC), is preferred
  • Multi-lingual capabilities are a plus

Key Responsibilities:

  • Collaborate with cross-functional teams to define and meet localization requirements and language deadlines for various studies
  • Coordinate with the Operations team to assist in study design and manage the initiation, review, and approval of study documentation
  • Maintain a Localization tracker, actively identifying submission deadlines and site-open dates to ensure task prioritization
  • Establish and communicate realistic timelines, providing regular status updates to both internal and external study teams
  • Act as a point of escalation for any localization updates or challenges, working towards resolutions using available resources
  • Manage relationships with Translation Vendors to ensure compliance with study deadlines across all required languages
  • Utilize company software for the export/import of materials for translation, ensuring all Sponsor-specific considerations are addressed
  • Engage in system ad-hoc testing to verify that system designs meet localization needs
  • Work with the Operations team to proactively identify and address system bugs
  • Oversee and manage individual language tasks on the Translation project management board, providing support to Translation Assistants as needed
  • Conduct software releases in development and validation environments
  • Perform quality assurance on language tickets, ensuring all issues are thoroughly investigated and communicated
  • Provide localized documents for Sponsor approval and manage uploads to internal document management systems
  • Collaborate with the Project Management team and external study teams to devise a language deployment strategy based on study requirements
  • Initiate and oversee localization testing to ensure timely and accurate deployment
  • Effectively prioritize tasks while managing multiple projects in a dynamic environment, adjusting priorities as necessary

What We Offer:

  • Generous paid time off
  • Comprehensive benefits package largely subsidized by YPrime
  • 401(K) plan with company matching
  • Flexible work arrangements emphasizing work/life balance
  • Supportive and dedicated colleagues
  • Opportunities for professional development and career advancement

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