Area Operations Manager

2 weeks ago


Elizabeth, New Jersey, United States Burlington Full time

Location: 651 Kapkowski Street, Elizabeth, NJ, US 07201

Overview

Are you an accomplished retail leader with a passion for operational excellence? As the Area Operations Manager at Burlington Stores, you will play a pivotal role in enhancing our retail operations across multiple locations. This position is ideal for individuals who thrive in dynamic environments and possess exceptional multitasking abilities.

The Area Operations Manager is responsible for the implementation of new initiatives and maintaining operational standards to ensure the effective execution of our off-price retail strategy. You will collaborate with Regional Vice Presidents and District Managers to streamline processes from inventory management to customer engagement.

Key Responsibilities:

  • Provide training and ongoing support to Regional VPs and District Managers on operational procedures, ensuring best practices are consistently applied.
  • Identify underperforming locations, analyze challenges, and work with Regional VPs to develop actionable plans for improvement.
  • Oversee the rollout of new programs and processes, ensuring stores are prepared and equipped to implement changes effectively.
  • Conduct in-store assessments to evaluate the execution of new initiatives, troubleshoot issues, and enhance existing operational procedures.
  • Collaborate with various departments, including Real Estate and New Store Operations, to ensure readiness for new store openings and relocations.
  • Act as a champion for operational standards and a culture of accountability within the stores.
  • Work closely with Regional VPs and District Managers to drive business performance through operational excellence.

Education:

Bachelor's or Master's degree in operations, business, engineering, finance, or a related field.

Experience:

  • A minimum of 10 years in retail management.
  • At least 5 years of experience in store operations or field management within a multi-site environment.
  • Proven track record in developing and executing operational initiatives.
  • Experience in leading change management programs across a network of 100+ stores.

Skills and Abilities:

  • Strong attention to detail and operational metrics.
  • Ability to work with a high sense of urgency and thorough follow-through.
  • Proficient in managing multiple projects simultaneously.
  • Exceptional problem-solving, influencing, and coaching skills.
  • Strong collaboration and communication abilities.

If you are dedicated to delivering exceptional value to customers and fostering a positive team environment, we encourage you to consider this opportunity. Burlington Stores offers a competitive salary, flexible hours, and a comprehensive benefits package, including medical, dental, and vision coverage, life and disability insurance, paid time off, and a 401(k) plan.

Burlington is committed to diversity and inclusion in the workplace and is an equal opportunity employer.



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