Housekeeping Operations Manager
7 days ago
Job Summary:
We are seeking a highly skilled and experienced Housekeeping Manager to join our team at Hilton Hotels & Resorts. As a key member of our hotel's operations team, you will be responsible for overseeing the daily housekeeping operations and ensuring that our guests receive the highest level of service and comfort.
Key Responsibilities:
- Manage and supervise a team of housekeeping staff to ensure that all rooms and public areas are cleaned and maintained to the highest standards.
- Develop and implement effective housekeeping procedures and protocols to ensure efficiency and productivity.
- Conduct regular inspections of rooms and public areas to ensure that they meet our high standards of cleanliness and quality.
- Collaborate with other departments, such as front office and maintenance, to ensure seamless operations and excellent guest service.
- Monitor and control housekeeping expenses to ensure that they are within budget.
Requirements:
- Minimum 2 years of experience in housekeeping management, preferably in a hotel or hospitality environment.
- Proven track record of success in managing housekeeping operations and improving guest satisfaction.
- Excellent leadership and communication skills, with the ability to motivate and train staff.
- Strong analytical and problem-solving skills, with the ability to identify and resolve issues quickly.
- Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
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