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Assistant Manager Operations

2 months ago

Elizabeth, New Jersey, United States Tapestry Full time
About the Role

We are seeking a highly skilled and experienced Assistant Manager Operations to join our team at Tapestry. As a key member of our store leadership team, you will be responsible for driving business results, leading by example, and fostering a positive and productive work environment.

Key Responsibilities
  • Business Development: Leverage your expertise in retail to develop and implement business-driving initiatives that build repeat business and attract new customers.
  • Store Productivity: Communicate and achieve store productivity targets, including sales per hour, adt, upt, and capture rate.
  • Associate Development: Ensure all associates and leadership complete the sales training program and develop strong product knowledge across all categories.
  • Sales Environment: Model and supervise the selling environment, providing consistent coaching on sales training process to ensure the highest level of customer service and sales.
  • Financial Performance: Assist Store Manager in achieving financial success through improvement of measurable results that positively impact store performance.
  • Leadership: Assume the Store Manager role in their absence and lead by example with the achievement of personal sales goals.
  • Brand Consistency: Ensure brand and operating standards are met to support brand consistency.
  • Visual Merchandising: Ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained.
  • Communication: Communicate merchandise sell-through, stock position, business trend information, product issues, and customer feedback to Store Manager to increase customer service and sales.
  • Store Operations: Perform and supervise store opening and closing procedures, including counting register funds, completing bank deposits, opening and closing registers, and securing the facility.
  • Payroll Management: Assist Store Manager in maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants.
  • Loss Prevention:
  • Inventory Management: Analyze selling reports, identify business trends, and react quickly to the needs of the business.
  • Decision Making: Comfortable in making decisions and mediating conflict within a team environment.
  • Availability: Available to work store schedule, as needed, including evenings and weekends.
Requirements
  • Minimum 3 years management experience in a comparable retail environment.
  • Standing for extended periods of time.
  • Able to safely lift boxes up to 40 pounds.
  • Comfortable climbing ladders.
  • Driver's License (Required).
Benefits
  • Pay: From $25.00 per hour.
  • 401(k).
  • 401(k) matching.
  • Dental insurance.
  • Employee discount.
  • Health insurance.
  • Paid time off.
  • Vision insurance.