Technical Support Specialist

20 hours ago


Appleton, Wisconsin, United States InsideHigherEd Full time
Job Summary

We are seeking a highly skilled and experienced Technical Support Specialist to join our team at InsideHigherEd. As a key member of our operations team, you will be responsible for providing technical support and maintenance services for our manufacturing and construction equipment.

Key Responsibilities
  • Equipment Maintenance and Repair: Perform routine maintenance and repairs on a wide range of equipment, including industrial machinery, tools, and vehicles.
  • Logistics and Supply Chain Management: Coordinate the receipt, storage, and distribution of equipment and supplies, ensuring timely and efficient delivery to our teams.
  • Procurement and Inventory Management: Monitor and manage inventory levels, communicate with vendors, and negotiate prices to ensure optimal supply chain operations.
  • Technical Support and Troubleshooting: Provide technical assistance and troubleshooting services to our teams, ensuring minimal downtime and optimal equipment performance.
Requirements
  • Education and Experience: Associate degree or technical diploma in a relevant field, plus 2 years of related work experience or an equivalent combination of education and experience.
  • Skills and Knowledge: Valid Wisconsin driver's license, CDL Class A or B preferred; OSHA 10 certification; electrical hazard training; fall protection training; and NFPA 70e arc flash protection.
  • Personal Qualities: Positive attitude, maturity, initiative, and integrity; excellent communication and organizational skills; ability to work effectively in a team environment; and flexibility in work schedule.
What We Offer
  • Competitive Compensation: Starting pay of $24.53 per hour, based on experience, qualifications, education, and internal equity.
  • Opportunities for Growth and Development: Continuous learning and professional development opportunities to enhance your skills and knowledge.
  • Collaborative Work Environment: Join a dynamic and supportive team that values diversity, equity, and inclusivity.


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