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IT Support Specialist

2 months ago


Appleton, Wisconsin, United States Heid Music Company Full time
Job Overview

Heid Music Company is seeking a highly skilled IT Support Specialist to join our team in a full-time capacity. This role will be responsible for providing technical expertise to support the company's IT infrastructure and ensure optimal system performance.

Key Responsibilities
  • Diagnose and resolve hardware and software issues in a timely and efficient manner
  • Monitor network performance and administer IT systems to ensure seamless operation
  • Optimize current technologies and implement new solutions to improve system efficiency
  • Collaborate with cross-functional teams to resolve technical issues and improve overall system performance
Requirements
  • Associate's degree in an information technology related field
  • One to three years of previous IT experience in Systems Administration or Networking
  • Strong technical, communication, and organizational skills
  • Knowledge of SQL servers and queries and Power BI/R language is highly desirable
Company Culture

Heid Music Company is a dynamic and innovative organization that values technical expertise and collaboration. As an IT Support Specialist, you will be part of a team that is passionate about providing exceptional service and support to our customers and employees.