Current jobs related to Customer Support Manager - White Plains, New York - Choice of NY
-
Sales Manager
1 month ago
White Plains, New York, United States Knitwell Group Full timeAbout the RoleWe are seeking a highly motivated and experienced Sales Manager to join our team at Ann Taylor. As a Sales Manager, you will be responsible for driving sales and delivering an exceptional customer experience in our store. You will work closely with the Store Manager to develop and implement sales strategies, manage the sales floor, and lead a...
-
Senior Manager Customer Collaboration
2 weeks ago
White Plains, New York, United States Danone North America Full timeAbout the JobAt Danone North America, we're committed to creating a healthier world for all. As a Senior Manager, Customer Collaboration, you'll play a key role in driving profitable business growth by maximizing product availability and optimizing cost-to-serve through collaboration with assigned customers and internal cross-functional partners.Key...
-
Customer Service Representative
3 weeks ago
White Plains, New York, United States Mr Handyman Full timeJob Title: Customer Service RepresentativeMr. Handyman of Westchester County is seeking an experienced Customer Service Representative to join our team.Job Summary:We are looking for a highly skilled and organized individual to manage customer support, streamline processes, and handle administrative tasks for both residential and commercial clients.Key...
-
Customer Service Representative
4 weeks ago
White Plains, New York, United States Mr Handyman Full timeJob Title: Inside Sales DispatcherJob Summary:We are seeking a highly skilled Inside Sales Dispatcher to join our team at Mr. Handyman of Westchester County. As a key member of our customer support team, you will be responsible for managing customer inquiries, scheduling jobs, and providing exceptional service to our clients.Key Responsibilities:Customer...
-
Customer Service Representative
2 weeks ago
White Plains, New York, United States Mr Handyman Full timeJob Title: Inside Sales DispatcherJob Summary:We are seeking a highly skilled Inside Sales Dispatcher to join our team at Mr. Handyman of Westchester County. As a key member of our operations team, you will be responsible for managing customer support, streamlining processes, and handling administrative tasks for both residential and commercial clients.Key...
-
Sales and Customer Service Representative
2 weeks ago
White Plains, New York, United States FedEx Full timeJob Summary: As a Retail Customer Service and Sales Professional at FedEx, you will be responsible for providing exceptional customer service and sales support to our customers. Your primary focus will be on assisting customers with their inquiries and resolving any issues they may have. You will also be responsible for maintaining a clean and organized...
-
White Plains, New York, United States Western & Southern Life Full timeJob DescriptionWe are seeking a highly skilled and experienced Senior Marketing Manager to join our team at Western & Southern Life. This role will be responsible for developing and executing go-to-market strategies to drive consumer adoption of our products.The ideal candidate will have exceptional communication and presentation skills, be comfortable...
-
White Plains, New York, United States Western & Southern Financial Group Full timeJob Title: Senior Marketing Manager for Partner-Led GrowthWe are seeking a highly skilled and experienced Senior Marketing Manager to drive partner-led growth and sales by developing and executing go-to-market strategies to drive consumer adoption of Western and Southern and Gerber Life products.Key Responsibilities:Develop and execute go-to-market...
-
Customer Service Representative
1 month ago
White Plains, New York, United States Pernod Ricard USA Full timeJob Title: Customer Operations AssociateJob Summary:We are seeking a highly skilled Customer Operations Associate to join our team at Pernod Ricard USA. As a key member of our Customer Service Team, you will be responsible for developing and maintaining positive relationships with our key accounts, providing superior levels of customer service, and ensuring...
-
Customer Service Liaison
6 days ago
White Plains, New York, United States ConsultNet Technology Services and Solutions Full timeKey Responsibilities:As a key member of our team at ConsultNet Technology Services and Solutions, you will be responsible for delivering exceptional customer service and support.Key Tasks:Communicate effectively with customers via various channels, including phone, email, and chat.Provide accurate and knowledgeable responses to customer inquiries about our...
-
Customer Service Representative
1 week ago
White Plains, New York, United States Nu-Way Cleaners & Tailors of Westch Full timeJob OverviewWe are seeking a skilled Customer Service Representative to provide exceptional support to our customers at Nu-Way Cleaners & Tailors of Westch.Key Responsibilities:Log in and out customers, ensuring a seamless dry cleaning experience.Answer telephones, addressing customer inquiries and complaints in a professional manner.Provide detailed...
-
Customer Service Ambassador
1 month ago
White Plains, New York, United States raymour and flanigan Full timeJoin Raymour and Flanigan as a Customer Service Representative and play a vital role in enhancing the customer shopping experience. As a key member of our team, you will bridge the gap between the customer's dream and reality by assisting with scheduling deliveries, managing payments, and addressing customer inquiries and concerns. You will work...
-
Customer Service Representative
6 days ago
White Plains, New York, United States Signature Aviation Full timeJob SummarySignature Aviation is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our Fixed Base Operations (FBO) team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide prompt and courteous...
-
Customer Service Ambassador
2 months ago
White Plains, New York, United States raymour and flanigan Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and operations team, you will play a vital role in enhancing the customer shopping experience.Key ResponsibilitiesProvide Exceptional Customer Service: Deliver genuine, friendly, and professional...
-
Customer Service Representative
2 weeks ago
White Plains, New York, United States Classic Westchester Full timeJob DescriptionWe are seeking a highly skilled and organized individual to join our team at Classic Westchester as a Front Desk Receptionist.The ideal candidate will possess excellent communication skills, be able to work independently, and provide exceptional customer service to our guests.Responsibilities will include:Welcoming and assisting guests in a...
-
Seasonal Sales Support Associate
2 weeks ago
White Plains, New York, United States David Yurman Full timeJob Title: Seasonal Sales SupportOverviewWe are seeking a highly motivated and detail-oriented Seasonal Sales Support to join our team at David Yurman. As a key member of our Retail Store Operations team, you will provide administrative and logistical support to ensure the smooth operation of our stores.ResponsibilitiesProcess sales transactions accurately...
-
Administrative Support Specialist
4 weeks ago
White Plains, New York, United States Infojini Full timeJob Title: Administrative Assistant **Job Summary:** We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Infojini. As an Administrative Assistant, you will be responsible for providing exceptional customer service, managing customer interactions, and performing various administrative tasks. **Key...
-
Administrative Support Specialist
2 months ago
White Plains, New York, United States New York Southern District Court Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Administrative Support Specialist to join our team at the New York Southern District Court. As a key member of our staff, you will provide administrative support to our court operations, ensuring the smooth functioning of our daily activities.Key ResponsibilitiesProvide exceptional customer...
-
Customer Service Representative
5 days ago
White Plains, New York, United States Datrose Full timeJob Title: Receptionist/SecretaryJob Summary: Datrose is seeking a skilled Receptionist/Secretary to join our team at the New York State DMV in White Plains, NY. As a Receptionist/Secretary, you will be responsible for providing exceptional customer service, managing customer paperwork, and performing various administrative tasks. Key Responsibilities:Greet...
-
Technical Support Specialist
2 weeks ago
White Plains, New York, United States Edu Tek Ltd Full timeJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Edu Tek Ltd. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our end-users, troubleshooting problems, and resolving issues related to hardware, software, and IT systems.Key Responsibilities: Provide first-level...
Customer Support Manager
2 months ago
We are seeking a highly skilled and experienced Customer Support Manager - Care Coordination to join our team at Choice of NY. As a key member of our organization, you will be responsible for managing a team of Client Care Coordinators, providing case management services to clients with mental health and/or chronic health conditions.
Key Responsibilities- Supervise, train, and develop assigned Client Care Coordinators in their ability to address client needs, resolve issues, advocate, and connect clients to needed resources.
- Lead and coach assigned team to become increasingly independent in managing day-to-day interactions, developing problem-solving, communication, and advocacy skills.
- Ensure care plans and activities are aligned with client goals and in compliance with Health Home or Grant Funding requirements.
- Review client case notes, monitor information, and provide timely and constructive feedback to improve quality of care.
- Conduct supervision meetings with each Client Care Coordinator, reviewing key metrics and providing guidance on areas for improvement.
- Monitor quality of care through direct calls to clients, field visits, and side-by-side monitoring.
- Develop productive relationships with external organizations, such as Department of Social Services, Mental Health Providers, and Primary Care Physicians.
- Embody a fearless pursuit of excellence, achieving needed outcomes for clients and the organization.
- Proven ability to empathize with clients.
- Tenacity and passion for this work, balancing objectivity and empathy.
- Minimum 2-3 years of care-related experience in advocacy, mediation, and crisis management.
- Bachelor's degree in Human Services, Psychology, or 5 years equivalent work experience.
- 2 years prior supervisory experience highly preferred.
- Computer literacy required.
- Bilingual English/Spanish a plus.
- Competitive salary range: $42,000 - $48,000 per year.
- 401(k) matching.
- Dental insurance.
- Employee assistance program.
- Health insurance.
- Life insurance.
- Paid time off.
- Parental leave.
- Tuition reimbursement.
- Vision insurance.
