Customer Service Ambassador

4 days ago


White Plains, New York, United States raymour and flanigan Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and operations team, you will play a vital role in enhancing the customer shopping experience.

Key Responsibilities
  • Provide Exceptional Customer Service: Deliver genuine, friendly, and professional service to every customer, ensuring their needs are met and exceeded.
  • Effective Communication and Interpersonal Skills: Utilize excellent communication, interpersonal, and organizational skills to effectively manage customer inquiries, concerns, and issues.
  • Problem-Solving and Conflict Resolution: Proactively resolve escalated customer issues and concerns, demonstrating a customer-centric approach to problem-solving.
  • Team Collaboration and Support: Work closely with sales and operations team members to provide exceptional customer service, advocating for every customer's concerns and requests.
  • Flexibility and Adaptability: Demonstrate flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events, ensuring seamless customer service delivery.
What We Offer

As a valued member of our team, you will enjoy a comprehensive benefits package, including:

  • Competitive Compensation
  • Excellent Health, Dental, and Vision Coverage
  • 401(k) with Company Match
  • Health Savings Account
  • Tuition Reimbursement Program
  • Generous Merchandise Discount
  • Short-Term Disability
About Us

Raymour & Flanigan is a leading furniture retailer committed to providing an inclusive and diverse work environment where associates excel based on personal merit, qualifications, experience, ability, and job performance. We strive to create a discrimination-free workplace where associates are treated with respect and dignity.



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