Senior Manager Customer Collaboration

2 days ago


White Plains, New York, United States Danone North America Full time
About the Job

At Danone North America, we're committed to creating a healthier world for all. As a Senior Manager, Customer Collaboration, you'll play a key role in driving profitable business growth by maximizing product availability and optimizing cost-to-serve through collaboration with assigned customers and internal cross-functional partners.

Key Responsibilities
  • Connect and build relationships with customers' leadership teams, understand their business models, and influence key decision makers to initiate collaboration with Danone.
  • Provide internal partners, including Supply Chain and Sales leadership, with insights and perspective on each customer's operating model and opportunities to drive value while emphasizing customer-centricity.
  • Lead the investigation and understanding of forecast-to-shelf supply chain processes with identified customers and diagnose opportunities for improvement and value creation.
  • Utilize customer data to prepare and present recommendations that drive key sales initiatives, such as new item management, promotion execution, space, and assortment optimization, etc.
  • Design and deliver product flow solutions and process improvements that balance Danone's investment/cost with increased sales and waste reduction.
  • Partner with order management and analytics teams to build a robust and complete understanding of each customer's operation.
  • Own the supply chain collaboration process by cultivating the match between each customer's operating strategy and Danone's internal capabilities.
  • Deliver targeted KPIs with assigned Division as determined by supply chain priorities; regularly report progress to leadership.
About You

We're looking for a highly skilled and experienced professional with a strong background in supply chain and customer collaboration. The ideal candidate will have a Bachelor's Degree in Supply Chain or a related field, with a minimum of 10 years of related work experience. You'll be able to travel 20-30% of the time and have a strong understanding of supply chain and retail channel knowledge.

About Danone North America

At Danone North America, we're committed to creating a healthier world for all. We're a leading food and beverage company with a portfolio of brands that includes Activia, Silk, Two Good, Oikos, evian, and Happy Family. We're proud to be a Certified B Corp and are committed to making a positive impact on the environment, society, and our employees.



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