Customer Service Representative

4 weeks ago


White Plains, New York, United States Nu-Way Cleaners & Tailors of Westch Full time
Job Overview

We are seeking a skilled Customer Service Representative to provide exceptional support to our customers at Nu-Way Cleaners & Tailors of Westch.

Key Responsibilities:
  • Log in and out customers, ensuring a seamless dry cleaning experience.
  • Answer telephones, addressing customer inquiries and complaints in a professional manner.
  • Provide detailed information about our products and services, highlighting their benefits and features.
  • Troubleshoot and resolve product issues and concerns, ensuring customer satisfaction.
  • Document and update customer records based on interactions, maintaining accurate and up-to-date information.
  • Develop and maintain a comprehensive knowledge base of our evolving products and services.
Requirements:
  • Previous experience in customer service, sales, or related fields.
  • Ability to build rapport with clients, fostering strong relationships.
  • Ability to prioritize and multitask, managing multiple responsibilities with ease.
  • Positive and professional demeanor, reflecting the values of Nu-Way Cleaners & Tailors of Westch.
  • Excellent written and verbal communication skills, ensuring clear and concise interactions.

Please contact Jeff for further information and to schedule an interview.



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