Customer Service Representative
1 week ago
We are seeking a skilled Customer Service Representative to provide exceptional support to our customers at Nu-Way Cleaners & Tailors of Westch.
Key Responsibilities:- Log in and out customers, ensuring a seamless dry cleaning experience.
- Answer telephones, addressing customer inquiries and complaints in a professional manner.
- Provide detailed information about our products and services, highlighting their benefits and features.
- Troubleshoot and resolve product issues and concerns, ensuring customer satisfaction.
- Document and update customer records based on interactions, maintaining accurate and up-to-date information.
- Develop and maintain a comprehensive knowledge base of our evolving products and services.
- Previous experience in customer service, sales, or related fields.
- Ability to build rapport with clients, fostering strong relationships.
- Ability to prioritize and multitask, managing multiple responsibilities with ease.
- Positive and professional demeanor, reflecting the values of Nu-Way Cleaners & Tailors of Westch.
- Excellent written and verbal communication skills, ensuring clear and concise interactions.
Please contact Jeff for further information and to schedule an interview.
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