Seasonal Sales Support Associate
4 weeks ago
Overview
We are seeking a highly motivated and detail-oriented Seasonal Sales Support to join our team at David Yurman. As a key member of our Retail Store Operations team, you will provide administrative and logistical support to ensure the smooth operation of our stores.
Responsibilities
- Process sales transactions accurately and efficiently.
- Provide exceptional customer service by answering calls, addressing customer inquiries, and resolving issues in a timely and professional manner.
- Assist sales associates on the sales floor as needed to provide a seamless customer experience.
- Maintain visual merchandising and housekeeping standards to ensure a clean and organized store environment.
- Assist with packaging and shipping client orders.
- Support the Operations team with inventory management, including restocking store supplies and maintaining accurate records.
- Identify and assist with client jewelry repairs.
- Contribute to maintaining a clean and organized case line.
- Assist with organizing understock and conducting inventory audits.
- Ensure the organization and cleanliness of the jewelry cleaning area.
Qualifications
- Minimum 1 year of experience in an operational role in a customer service environment, with luxury retail experience preferred.
- Proficiency in Microsoft Excel and Outlook.
- Ability to be detail-oriented, adapt, and prioritize in a fast-paced environment.
- Flexibility to work in various roles based on business needs and to work non-traditional hours, including days, nights, weekends, and holidays.
Expected base pay for the role is $22.00/hour.
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