Seasonal Sales Support Associate

4 weeks ago


White Plains, New York, United States David Yurman Full time
Job Title: Seasonal Sales Support

Overview

We are seeking a highly motivated and detail-oriented Seasonal Sales Support to join our team at David Yurman. As a key member of our Retail Store Operations team, you will provide administrative and logistical support to ensure the smooth operation of our stores.

Responsibilities

  • Process sales transactions accurately and efficiently.
  • Provide exceptional customer service by answering calls, addressing customer inquiries, and resolving issues in a timely and professional manner.
  • Assist sales associates on the sales floor as needed to provide a seamless customer experience.
  • Maintain visual merchandising and housekeeping standards to ensure a clean and organized store environment.
  • Assist with packaging and shipping client orders.
  • Support the Operations team with inventory management, including restocking store supplies and maintaining accurate records.
  • Identify and assist with client jewelry repairs.
  • Contribute to maintaining a clean and organized case line.
  • Assist with organizing understock and conducting inventory audits.
  • Ensure the organization and cleanliness of the jewelry cleaning area.

Qualifications

  • Minimum 1 year of experience in an operational role in a customer service environment, with luxury retail experience preferred.
  • Proficiency in Microsoft Excel and Outlook.
  • Ability to be detail-oriented, adapt, and prioritize in a fast-paced environment.
  • Flexibility to work in various roles based on business needs and to work non-traditional hours, including days, nights, weekends, and holidays.

Expected base pay for the role is $22.00/hour.



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