Customer Service Representative

3 weeks ago


White Plains, New York, United States Datrose Full time
Job Title: Receptionist/Secretary

Job Summary:
Datrose is seeking a skilled Receptionist/Secretary to join our team at the New York State DMV in White Plains, NY. As a Receptionist/Secretary, you will be responsible for providing exceptional customer service, managing customer paperwork, and performing various administrative tasks.

Key Responsibilities:
  • Greet and assist customers upon arrival
  • Screen customer paperwork for completeness and accuracy
  • Manage and monitor customers in the queuing system
  • Grade vision test results and enter passing scores into the system
  • Assist customers in using DMV self-service kiosks
  • Capture customer photos for driver's licenses
  • Proctor written tests for driver's licenses and other DMV services

Requirements:
  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment
  • Basic computer skills for data entry
  • Attention to detail and accuracy when handling paperwork
  • Professional demeanor when interacting with the public

About Datrose:
Datrose is an equal opportunity employer. We are committed to providing a work environment that is free from discrimination and harassment. We are proud to be an inclusive employer and welcome applications from diverse candidates.

Authorization to work in the U.S. is a precondition of employment. Datrose does not sponsor employment visas.

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