Customer Service Representative
3 weeks ago
Job Summary:
Datrose is seeking a skilled Receptionist/Secretary to join our team at the New York State DMV in White Plains, NY. As a Receptionist/Secretary, you will be responsible for providing exceptional customer service, managing customer paperwork, and performing various administrative tasks.
Key Responsibilities:
- Greet and assist customers upon arrival
- Screen customer paperwork for completeness and accuracy
- Manage and monitor customers in the queuing system
- Grade vision test results and enter passing scores into the system
- Assist customers in using DMV self-service kiosks
- Capture customer photos for driver's licenses
- Proctor written tests for driver's licenses and other DMV services
Requirements:
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment
- Basic computer skills for data entry
- Attention to detail and accuracy when handling paperwork
- Professional demeanor when interacting with the public
About Datrose:
Datrose is an equal opportunity employer. We are committed to providing a work environment that is free from discrimination and harassment. We are proud to be an inclusive employer and welcome applications from diverse candidates.
Authorization to work in the U.S. is a precondition of employment. Datrose does not sponsor employment visas.
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