Healthcare Front Office Administrator

1 week ago


Roswell, New Mexico, United States Roswell Pain Specialists Full time
Job Overview

As a Healthcare Front Office Administrator, you will play a vital role in ensuring a smooth and efficient operation of our clinic. Your responsibilities will include:

  • Welcoming Patients: Greet patients and provide clear instructions to all visitors in a courteous and professional manner.
  • Telephone Management: Handle incoming calls and manage telephone reception duties.
  • Insurance Verification: Analyze health insurance benefits, verify eligibility, and communicate essential information regarding payment policies and billing processes.
  • Reception Area Maintenance: Ensure the reception area is organized and ready for patient visits.
  • Clerical Support: Perform various clerical tasks while adhering to established policies and procedures.
  • Team Assistance: Support the practice manager and collaborate with other staff as needed.
  • Operational Support: Provide overall assistance for physician and office operations.
  • Medical Records Management: Handle medical records duties efficiently.
  • Appointment Scheduling: Manage scheduling tasks to optimize patient flow.
  • Patient History Documentation: Obtain and accurately document patient history.
  • Regulatory Compliance: Understand and enforce standard healthcare regulatory requirements.
  • Confidentiality Maintenance: Collect and maintain all patient and business documents while ensuring confidentiality.
  • Administrative Duties: Perform general office procedures and administrative tasks.
  • EMR Documentation: Document medical interventions in Electronic Medical Records (EMR).
  • Compliance Assurance: Ensure adherence to HIPAA and OSHA regulations.

Qualifications:

  • Preferred: At least 1 year of experience in a Pain Management or Internal Medicine office.
  • Experience with personal injury cases is a plus.
  • Familiarity with medical records management is essential.
  • Experience with EClinicalWorks EMR is preferred.

Job Type: Full-time

Compensation: $19.00-$22.00 per hour

Benefits Include:

  • Free parking
  • Paid training
  • Paid time off

Work Environment:

  • Clinic
  • Outpatient setting
  • Private practice

Medical Specialties:

  • Pain Management
  • Interventional Pain Management
  • Weight Loss

Schedule: Monday to Friday

Education Requirements:

  • High School Graduate or higher

Experience Requirements:

  • Customer service: 3 years (Required)
  • Medical terminology: 3 years (Required)
  • Computer skills: 3 years (Required)
  • Medical billing: 2 years (Preferred)
  • Medical scheduling: 3 years (Required)
  • EMR (E-Clinical): 1 year (Preferred)

Work Location: One location



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