Room Attendant at Crescent Services
3 weeks ago
Position Overview:
Crescent Services is actively seeking a dedicated Room Attendant to enhance our hospitality team. In this role, you will be tasked with ensuring the immaculate upkeep of guest accommodations, shared spaces, and event areas.
You will operate under the guidance of the Executive Housekeeper to guarantee that all designated areas are maintained in a clean and orderly fashion.
This outline of responsibilities is not exhaustive but serves as a representation of the duties you will undertake in this position.Key Responsibilities:
The following are the primary duties associated with this role:
- Prepare guest accommodations for cleaning by updating status logs.
- Vacuum and mop guest rooms and public areas.
- Change linens, make beds, and sanitize bathrooms.
- Restock and organize cleaning carts.
- Address guest inquiries promptly.
- Submit assignment sheets and keys.
- Ensure the security of guest accommodations and hotel property, reporting any concerns.
- Provide courteous customer service.
- Respond to guest questions or gather necessary information.
- Stay informed about hotel services and operational hours.
- Perform any other tasks as assigned.
Education and Experience:
- A high school diploma or equivalent is preferred.
- Previous experience is advantageous but not required.
- Minimum age requirement: 18 years.
- Must successfully pass a background check.
- Ability to maintain professionalism in customer interactions.
- Establish and nurture positive relationships with colleagues and management.
- Flexibility to work varied schedules.
Regularly stand, walk, handle objects, reach, and communicate.
- Occasionally sit, stoop, kneel, crawl, and lift items weighing up to 50 lbs.
- Physical stamina to work efficiently and deliver exceptional service under pressure.
- Ability to multitask and manage diverse responsibilities while ensuring excellent guest service.
- The position primarily involves indoor tasks.
- Availability for evening, holiday, and weekend shifts is required.
- Some extended hours and irregular schedules may be necessary in this role.
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