Intermediate Systems Administrator

1 week ago


Houston, Texas, United States Texas Department of Aging & Disability Services Full time
Systems Administrator II Position Overview

Role Summary:

We are seeking a qualified Systems Administrator II to enhance our operational capabilities. This position involves maintaining, configuring, and managing our IT systems while ensuring optimal performance and support for our staff. The ideal candidate will possess a strong affinity for technology and a commitment to delivering exceptional service.

Key Responsibilities:

  • Technical Support (65%): Provide assistance to staff regarding hardware, software, network, and mobile device issues, deliver Tier 1 support, and meticulously document all activities and resolutions.
  • Inventory Management (15%): Keep an accurate record of all IT assets and ensure proper documentation of property inventory.
  • Project Coordination (10%): Support the planning and execution of IT projects related to equipment, devices, and network transitions.
  • General Duties (10%): Follow HR policies, manage service requests, troubleshoot technical challenges, and maintain up-to-date inventory and project documentation.

Required Knowledge, Skills, and Abilities:

  • In-depth understanding of systems administration, computer hardware and software, troubleshooting techniques, operating systems, applications, and cybersecurity protocols.
  • Proficient in logical reasoning, problem-solving, network management, and effective communication.
  • Ability to identify and resolve intricate technical issues, adapt to system administration tools, build strong relationships, prioritize tasks, and deliver high-quality customer support.
  • Capable of working independently in a dynamic environment and proficient in various computer systems and software applications.
  • Flexibility to travel between locations, handle heavy equipment, and work outside regular hours as necessary.


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