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IT Systems Administrator

2 months ago

Houston, Texas, United States ManhattanLife Insurance & Annuity Company Full time
Job Overview

About Us:

ManhattanLife Insurance and Annuity Company, established in 1850, stands as one of the most enduring and trusted health and life insurance providers in the nation. With a rich history spanning over a century, our headquarters in Houston, TX, reflects our commitment to growth and reliability. We pride ourselves on offering competitive employee benefits from day one, including comprehensive health, dental, and vision coverage, along with flexible work schedules, professional development opportunities, and a wellness program.

Position Summary:

We are seeking a seasoned Systems Administrator to join our Houston-based team. This role is pivotal in overseeing the installation, management, security, and enhancement of our Microsoft client-server infrastructure, ensuring optimal performance and reliability. As part of a reputable organization, you will play a crucial role in our ongoing growth.

Key Responsibilities:

  • Administer Microsoft Active Directory across various versions, including on-premise and Azure services, managing users, group policies, and security protocols.
  • Understand and implement core networking principles, including TCP/IP, DHCP, and DNS, to maintain seamless connectivity.
  • Utilize the ConnectWise Manage platform to monitor support tickets, ensuring prompt resolution and mentoring the HelpDesk team.
  • Maintain thorough documentation of system configurations and operational procedures.
  • Collaborate with various teams to ensure effective integration of systems and applications.
  • Implement SSL/TLS encryption and manage certificate installations.
  • Provide expert guidance on server systems, hardware, and software.
  • Build and manage Windows server virtual machines in VMware, adhering to best practices.
  • Ensure system security through regular updates and patch management.
  • Deliver advanced troubleshooting and resolution for server-related issues.
  • Oversee VMware server performance and coordinate upgrades.
  • Manage email systems, including Office 365.
  • Address malware containment and remediation across all platforms.
  • Monitor and maintain storage solutions as needed.
  • Familiarity with Cisco Security tools is advantageous.

Qualifications:

  • High School diploma or equivalent (GED).
  • A minimum of 7 years of experience in System Administration or Managed Service Provider environments.
  • At least 5 years of experience with core Microsoft technologies, including Windows Server and Azure/Office 365.

Skills and Competencies:

  • Experience with Cisco TAC is beneficial.
  • Familiarity with Cisco Unified Communications and Webex is a plus.
  • Experience with compliance standards such as HIPAA/PCI is preferred.
  • Knowledge of backup solutions like Veeam is advantageous.
  • Strong attention to detail and problem-solving capabilities.
  • Excellent communication skills and the ability to work collaboratively in a fast-paced environment.

Travel Requirements:

This position may involve occasional travel within a limited radius as necessary.

Physical Demands:

The physical requirements for this role include standing, walking, and using hands for various tasks. Reasonable accommodations may be made for individuals with disabilities.

Work Environment:

This role is primarily office-based, utilizing standard office equipment.

Equal Opportunity Statement:

ManhattanLife is committed to fostering a diverse and inclusive workplace, prohibiting discrimination based on various protected statuses. We value the unique perspectives of all individuals and strive to create a respectful environment.