Front Desk Coordinator

4 weeks ago


Grand Prairie, Texas, United States American Addiction Centers Full time

Overview:

American Addiction Centers is seeking a highly skilled and compassionate Front Desk Receptionist to join our team. As a key member of our front office, you will be responsible for providing exceptional customer service, managing incoming calls, and maintaining a clean and organized reception area.

Responsibilities:

  • Answer and direct phone calls in a timely and professional manner.
  • Maintain a thorough knowledge of our facility's methods, systems, and functions.
  • Sort and deliver mail to departments in a timely and efficient manner.
  • Ensure the reception area and main desk are tidy and well-maintained.
  • Greet clients, visitors, and guests, and maintain security by following procedures.
  • Provide information regarding our services and respond to emergencies as needed.
  • Monitor the reception desk at all times and ensure it is never left unattended.

Qualifications:

  • High School Diploma required, Bachelor's Degree preferred.
  • Excellent communication and interpersonal skills.
  • Working knowledge of Google Workspace/Gmail.
  • Ability to work overtime, weekends, holidays, and flexible hours.

American Addiction Centers is an equal opportunity employer and prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information, or any other category deemed protected by state and/or federal law.


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