Front Desk Associate

5 days ago

Grand Prairie, United States Fitness Connection Full time
Job Details

Job Location
1424-Grand Prairie - Grand Prairie, TX

Description

POSITION SUMMARY

Are you passionate about a fit lifestyle and making everyone around your feel welcome? Are you looking for somewhere that will allow you to grow your passion for both while giving you the opportunity to grow your career? Fitness Connection is hiring for our Front Desk Hospitality team. As a Front Desk teammate at Fitness Connection, you will directly impact the experience of our Club Members and Guests every single day Our Front Desk team creates the energetic and fun environment Fitness Connection is known for, as provided outstanding hospitality and service to ensure that every member feels welcome and important. Your energy, passion, and heart to serve those around you make you perfect for this incredible opportunity.

Qualifications

YOUR DAY TO DAY

FRONT DESK HOSPITALITY

Connecting with our Members and Guests is the highest priority. Every person gets an EPIC greeting and a genuine farewell.

  • Engage all Members/Guests with EPIC greetings & farewells
  • Check each member into the gym using proper check-in procedures
  • Register all guests into the gym using proper registration procedures
  • Answer the telephone promptly with appropriate Fitness Connection verbiage
  • Assist with routing Telephone Inquiries (TI) appropriately
  • Ensure that guests and appointments are directed to the appropriate Fitness Consultant (FC) in a prompt, professional manner
  • Serve as a initial point of contact and communication hub for members, guests and teammates
PROSHOP PRO

We offer incredible drinks, snacks, supplements, and FitCo gear to improve our members' nutrition and their style
  • Promote and sell drinks, bars, supplements and merchandise
  • Meet/ exceed daily and monthly pro shop goals
  • Stock & organize retail offerings as needed
  • Assist with any other operational duties as requested by management
  • Learn about consumable and retail products sold in your location
  • Ensure ProShop area is maintained and monitored throughout the shift
  • Accurately use POS & money handling procedures
MEMBER & CLUB SERVICES

Ensuring that every member experiences the best that Fitness Connection has to offer over the course of their membership drives our day-to-day
  • Complete Member & Guest check-ins and basic Member account inquiries
  • Monitor check-ins to identify delinquent accounts, collect balances and update Member information.
  • Notify a member of club management if Member assistance escalation is needed Keep front desk & entryway neat, clean, & organized
  • Complete opening & closing duties as needed
  • Complete regular club cleaning routines as needed
  • Report any incidences in a timely manner
  • Maintain a positive relationship with the entire club team
  • Support other teammates in achieving their goals
  • Adhere to all company policies and procedures
REQUIREMENTS
  • High School Diploma/GED preferred.
  • Previous experience in Hospitality/Customer Service preferred.
  • Must be able to understand and follow verbal and written instructions and effectively communicate.
  • Must be able to interpret business communications including personal training contracts and pricing packages.
  • Teammate must have excellent verbal and written English language communication skills.
  • Physical demands include, but are not limited to bending, squatting, jumping, running, reaching, walking, hopping, spinning, and kicking and the ability to lift 50 pounds.
  • The ability to move freely in and around obstacles common in gyms. Teammate must be able to move quickly from one work area to another at a moments' notice.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our Front Desk teammates will be enrolled in our EPIC Training Program and expected to successfully complete the program within a designated time frame. Completion of the coursework will require the ability to perform basic math, reading, system technology, and communication skills. Completion of the EPIC Training Program results in a thorough understanding of Fitness Connection's membership system, supplement product knowledge, basic personal training benefits, and other club systems. Front Desk teammates will be expected to apply these skills following training completion.

ABOUT FITNESS CONNECTION

Fitness Connection is a full-service, all-inclusive health club that is quickly expanding with more than 40 locations in North Carolina, Nevada and Texas. We believe in providing an epic fitness experience to all, including under-served communities. That's how we achieve our mission: to change lives by making a healthier lifestyle more accessible. Amenities available to all members include Group Classes in a premiere Group Fitness Studio, a designated Group Cycling Studio, a turf training area with a functional training rig, full-size basketball courts, men and women's locker rooms complete with saunas, and a kid's club with tablets, a mini basketball court and theater, and more.

Fitness Connection is committed to principles of equal opportunity for all applicants and Teammates. The company will make reasonable accommodations for the known physical or mental disability or known medical condition of a Teammate or applicant, consistent with its legal obligations. The company also wishes to participate in a timely, good faith, interactive process with any disabled Teammate or applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodation. Teammates and applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek or occupy by contacting the People Team at dallashr@ fitnessconnection.com.

  • Front Desk Associate

    3 weeks ago

    Grand Prairie, Texas, United States Residence Inn Dallas Grand Prairie Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Residence Inn Dallas Grand Prairie. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a seamless stay experience.Key ResponsibilitiesGuest...

  • Front Desk Ambassador

    4 weeks ago

    Grand Prairie, Texas, United States Concord Hospitality Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Clerk or Guest Services Clerk to join our team at Concord Hospitality. As a key member of our front desk team, you will be responsible for providing exceptional hospitality experiences to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest...

  • Front Desk Associate

    4 weeks ago

    Grand Rapids, Michigan, United States Bowlero Corporation Full time

    Join Our Team at Bowlero CorporationAbout the Role:We are seeking a highly motivated and enthusiastic Front Desk Attendant to join our team at Bowlero Corporation. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a positive experience for all...

  • Front Desk Representative

    3 weeks ago

    Grand Prairie, Texas, United States Concord Hospitality Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Representative to join our team at Concord Hospitality. As a Front Desk Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a positive experience for all visitors.Key ResponsibilitiesGuest...

  • Guest Services

    3 months ago

    Grand Prairie, United States Hilton Garden Inn Grand Prairie at EpicCentral Full time

    DescriptionFront Desk & Guest Care Representatives for new Hilton-branded hotels in EpicCentral! Don't know the new Hilton PEP system? That's okay - neither do we! Let's learn together! Bring your enthusiasm, heart, and big smile to EpicCentral! AM & PM shifts.We are looking for people that have a passion to serve others! Working at the front desk means...

  • Guest Services

    3 months ago

    Grand Prairie, United States Concord Hospitality Full time

    Description Front Desk & Guest Care Representatives for new Hilton-branded hotels in EpicCentral! Don't know the new Hilton PEP system? That's okay - neither do we! Let's learn together! Bring your enthusiasm, heart, and big smile to EpicCentral! AM & PM shifts. We are looking for people that have a passion to serve others! Working at the front desk means...

  • Front Desk Associate

    3 weeks ago

    Grand Rapids, Michigan, United States Drury Hotels Full time

    Job Summary:We are seeking a highly organized and friendly Front Desk Associate to join our team at Drury Hotels. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling front desk operations, and ensuring a smooth and enjoyable stay for our guests.Key...

  • Front Desk Receptionist

    3 days ago

    Grand Prairie, Texas, United States American Addiction Centers Full time

    Job Title: Front Desk ReceptionistAre you looking for a challenging and rewarding role in a dynamic environment? We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at American Addiction Centers.Responsibilities:Provide exceptional customer service to clients, visitors, and guests, ensuring a positive and welcoming...

  • Front Desk Associate

    2 weeks ago

    Grand Rapids, Michigan, United States Bowlero Corporation Full time

    Become a Part of the Fun!Imagine your ideal job, and then add bowling, arcade games, and daily parties. At Bowlero Corp, we're not just a workplace - we're the start of a bowled new career as a Greeter/Counter Desk Associate.As a key member of our team, you'll be responsible for providing exceptional customer service, managing front desk operations, and...

  • Front Desk Supervisor

    4 weeks ago

    Eden Prairie, United States TPI Hospitality Full time

    Full-time, Monday-Friday, 7 am-3 pm, weekends as needed, $19 TPI Hospitality is seeking an experienced Front Desk Supervisor to help lead a team of passionate associates. The Front Desk Supervisor will work closely with the Assistant General Manager Front Desk, Supervisor, Hospitality, Associate

  • Front Desk Associate

    3 weeks ago

    Grand Rapids, Michigan, United States Concord Hospitality Full time

    Front Desk Clerk Job DescriptionThis is a PM Shift 3pm - 11pm. Weekend availability (both Saturday & Sunday) is required to qualify for the position.Key Responsibilities:Assist guests efficiently, courteously and professionally at all times.Maintain a high level of service and hospitality.Promptly and effectively deal with guest concerns or issues and see...

  • Front Desk Coordinator

    7 days ago

    Grand Prairie, Texas, United States Care Now Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Coordinator to join our team at CareNow. As a Front Desk Coordinator, you will play a critical role in ensuring the smooth operation of our urgent care clinic, providing exceptional patient care, and supporting our healthcare team.Key ResponsibilitiesMonitor patient flow to ensure...

  • Front Desk Representative

    3 weeks ago

    Grand Prairie, Texas, United States InnVentures IVI LP Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at InnVentures IVI LP. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.Key Responsibilities:Ensure a smooth and efficient...

  • Front Desk Agent

    4 months ago

    Grand Prairie, United States InnVentures IVI LP Full time

    **Rule #2** Bring a good attitude to work with you every day and take pride in your work! **OUR STORY:** If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and...

  • Front Desk Representative

    4 weeks ago

    Grand Prairie, Texas, United States InnVentures IVI LP Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at InnVentures IVI LP. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all visitors.Key ResponsibilitiesEnsure a smooth and efficient...

  • Front Desk Coordinator

    4 months ago

    Grand Prairie, United States Care Now Full time

    Description This position is incentive eligible. Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Front Desk Coordinator today with CareNow. Benefits CareNow, offers a total rewards package that supports...

  • Front Desk Supervisor

    1 week ago

    Grand Junction, United States Aimbridge Hospitality Full time

    Full-Time: $16-$17 hr depending on experience. The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughou Front Desk, Supervisor, Hospitality, Hotel, Associate, Operations

  • Front Desk Associate

    3 weeks ago

    Grand Rapids, Michigan, United States Bowlero Corporation Full time

    Become a Part of the Fun!Imagine your ideal job, but with a twist. At Bowlero Corp, we're not just looking for anyone to fill a role - we're seeking individuals who are passionate about creating unforgettable experiences for our guests. As a Greeter/Counter Desk Associate, you'll be the first point of contact for our customers, setting the tone for an...

  • Front Desk Team Lead

    2 weeks ago

    Eden Prairie, Minnesota, United States TPI Hospitality Full time

    Front Desk Supervisor OpportunityTPI Hospitality is seeking an experienced Front Desk Supervisor to lead a team of passionate associates.Key Responsibilities:Work closely with the Assistant General Manager and Front Desk team to achieve operational excellence.Supervise and train front desk staff to provide exceptional customer service.Monitor and maintain...

  • Front Desk Team Lead

    3 weeks ago

    Eden Prairie, Minnesota, United States TPI Hospitality Full time

    Job Summary:TPI Hospitality is seeking an experienced Front Desk Supervisor to help lead a team of passionate associates. The ideal candidate will have a proven track record of providing exceptional customer service and leading a team to achieve high levels of customer satisfaction.Key Responsibilities:Supervise and lead a team of front desk associates to...