Front Desk Representative

3 weeks ago


Eden Prairie, Minnesota, United States Aimbridge Hospitality Full time

Front Desk Agent Role at Aimbridge Hospitality

Aimbridge Hospitality is seeking a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for:

  • Greeting and Welcoming Guests
  • Maintaining the Telephone Switchboard
  • Handling Guest Inquiries and Requests
  • Managing Check-Ins and Check-Outs
  • Delivering Excellent Guest Service

Key Responsibilities:

  • Provide exceptional guest service and ensure a warm welcome to all guests
  • Operate the telephone switchboard efficiently and effectively
  • Handle guest inquiries and requests in a timely and professional manner
  • Manage check-ins and check-outs, ensuring a smooth and efficient process
  • Deliver guest items and respond to guest needs in a timely and courteous manner

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills
  • Ability to maintain confidentiality and handle sensitive information

Aimbridge Hospitality is an equal opportunities employer and welcomes applications from diverse candidates.


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