Front Desk Representative
3 weeks ago
Front Desk Agent Role at Aimbridge Hospitality
Aimbridge Hospitality is seeking a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for:
- Greeting and Welcoming Guests
- Maintaining the Telephone Switchboard
- Handling Guest Inquiries and Requests
- Managing Check-Ins and Check-Outs
- Delivering Excellent Guest Service
Key Responsibilities:
- Provide exceptional guest service and ensure a warm welcome to all guests
- Operate the telephone switchboard efficiently and effectively
- Handle guest inquiries and requests in a timely and professional manner
- Manage check-ins and check-outs, ensuring a smooth and efficient process
- Deliver guest items and respond to guest needs in a timely and courteous manner
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and conflict resolution skills
- Ability to maintain confidentiality and handle sensitive information
Aimbridge Hospitality is an equal opportunities employer and welcomes applications from diverse candidates.
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