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Patient Account Representative Team Lead
2 months ago
Job Title: Patient Account Representative Team Lead
About the Company: Guidehouse is a leading healthcare company that provides innovative solutions to its clients. The Patient Account Representative Team Lead position involves overseeing daily operations of assigned projects and providing essential support to develop, implement, and achieve operational goals for our clients.
Key Responsibilities:
- Lead a team of Patient Account Representatives to ensure efficient and effective management of patient accounts.
- Develop and implement process improvements to increase productivity and reduce errors.
- Collaborate with cross-functional teams to ensure seamless integration of services.
- Provide training and feedback to team members to enhance their skills and knowledge.
- Manage task dashboards and daily reports to ensure timely completion of tasks.
- Prepare and report daily productivity metrics to senior management.
Requirements:
- Bachelor's degree in Healthcare Administration or related field.
- 8 years of experience in medical billing and patient account management.
- Proven track record of leadership and team management.
Additional Skills:
- Advanced problem-solving skills with ability to analyze complex data.
- Proficiency in revenue cycle processes and medical billing software.
- Strong communication and interpersonal skills with ability to work with diverse stakeholders.
Benefits:
Guidehouse offers a competitive compensation package with benefits such as medical, dental, vision insurance, and more.
- 401(k) Retirement Plan.
- Parental Leave.
- Skills Development Opportunities.
- Employee Referral Program.
