Waste Water Operations Supervisor

2 weeks ago


Taunton, Massachusetts, United States Wind River Environmental LLC Full time
Job Overview

The Waste Water Operations Supervisor is accountable for overseeing the personnel at the treatment facility and driving enhancements in operational performance through analytical process advancements, equipment enhancements, and ongoing improvement methodologies. This role involves guiding and supporting Plant Operations Supervisors, generating and monitoring financial reports, and fostering customer relationships.

Key Responsibilities:

  • Manage daily operations at the facility, ensuring adequate staffing for all shifts, maximizing operational uptime, minimizing wait times for service users, and adhering to project timelines.
  • Enhance facility performance through analytical process advancements, equipment enhancements, and ongoing improvement methodologies.
  • Plan, justify, organize, direct, and oversee installation, engineering repairs, upgrades, and expansion initiatives to minimize downtime and ensure profitable, reliable operations.
  • Build and maintain relationships with key clients to ensure customer retention and attract new business to support the company's growth objectives.
  • Assist in ensuring compliance with all regulatory permits and reporting requirements, adhering to all applicable laws and regulations.
  • Develop project scopes, budgets, and timelines for requested initiatives, ensuring completion within budget and on schedule.
  • Supervise engineering activities at the facility, including material procurement, labor planning, job site oversight, and the development of standard operating procedures and operational manuals.
  • Monitor and manage facility financials to support the maintenance and enhancement of budgeted profitability through effective labor management and oversight of operational costs.
  • Implement all company policies, procedures, and tools at the facility.
  • Foster a culture of exceptional customer service, inspiring team members to deliver outstanding service through effective communication and commitment to both internal and external clients.
  • Develop team members to be customer-oriented, technically proficient, and productive.
  • Identify and promote opportunities for acquiring additional third-party disposal clients, collaborating with senior staff to manage regional client relationships and participate in proposal development.
  • Create and oversee cost estimates and project timelines.

Qualifications:

  • High School Diploma (Bachelor's Degree preferred)
  • A minimum of 5 years of experience in staff management
  • Experience in field operations
  • Willingness to travel as needed
  • Strong focus on customer service and safety

Knowledge, Skills & Abilities:

  • Familiarity with wastewater treatment operations (preferred)
  • Proven experience in financial management and reporting
  • Strong leadership and communication capabilities
  • Analytical thinking skills
  • Ability to work independently in a dynamic environment
  • Experience in leading and executing capital projects
  • Knowledge of pumps, plumbing, electrical systems, etc. (preferred)
  • Proficient in Microsoft Office Suite (Excel, PowerPoint, Outlook)


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