Insurance Administration Coordinator
2 weeks ago
POSITION OVERVIEW
The Insurance Administration Coordinator is responsible for a range of administrative tasks associated with the completion, examination, verification, and submission of insurance applications to agents for coverage evaluation.
KEY RESPONSIBILITIES
- Conducts daily reviews of incident reports to assess eligibility for claims, entering claims through the designated portal.
- Facilitates the claims process by preparing, duplicating, scanning, and submitting necessary forms into the appropriate systems.
- Maintains and updates Incident Report spreadsheets on a daily basis, assessing severity and escalating issues as necessary.
- Collaborates with Property and Regional managers to ensure timely submission of documents required for insurance underwriting, incidents, claims, and legal matters.
- Engages with external agencies to collect information that supports underwriting assessments, claim submissions, and follow-ups on claim payments and distributions.
- Handles the completion, duplication, scanning, archiving, and emailing of Acord and other insurance application forms after verification by the Executive Team.
- Schedules insurance policy due dates, notifications, conference calls, and other relevant dates and communications in Outlook, providing reminders to management.
- Maintains organized physical files, uploading documents to a shared drive and labeling them appropriately within Property folders on a daily basis.
- Participates in various ad hoc projects and initiatives as required.
- Demonstrates flexibility and adaptability to prioritize tasks and meet tight deadlines.
- Ensures strict confidentiality in all organizational matters.
- Performs additional duties as assigned by the direct Manager.
REQUIREMENTS
- 2-4 years of prior experience in Insurance Administration is highly preferred.
- Possession of a 215, 220, or 440 License with the Florida Department of Financial Services is preferred (excluding Public Adjuster).
- Proficient in advanced Excel and Microsoft Word.
- Strong critical thinking and problem-solving abilities.
- Detail-oriented with a focus on accuracy.
- Able to thrive in a fast-paced environment while managing multiple tasks and meeting deadlines.
- Excellent documentation and communication skills, along with professional phone etiquette.
- Must be an energized and enthusiastic candidate.
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