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Administrative Operations Manager

2 months ago

Palm Beach Gardens, Florida, United States San Francisco Art Institute Full time
About This Position

This is an exciting opportunity to join the San Francisco Art Institute team as an Administrative Operations Manager. As a key member of our operations team, you will provide critical support to our senior leadership team and external customers.

Key Responsibilities
  • Human Resources Support
    • Provide HR support to the Assistant General Manager, Operations, and serve as an additional HR point-person to the store population.
    • Collaborate with the Recruiting team to ensure jobs are filled to drive business.
    • Actively participate in the recruitment and onboarding process, including screening and interviewing non-exempt selling and operations candidates.
    • Assist with administrative tasks related to associate reviews (30/60/90).
  • Executive/General Support
    • Interface directly with customers to respond to and resolve customer concerns in a timely manner.
    • Manage and execute various projects simultaneously for multiple departments.
    • Execute administrative responsibilities, including fielding calls, working through customer issues, and assisting with inquiries.
  • Marketing Support
    • Assist with Marketing initiatives by coordinating trunk shows and clinics, preparing monthly customer email communication, event listings, and event recaps.
About You
  • You possess strong interpersonal and collaboration skills.
  • You are an analytical and creative thinker with a proactive, solution-oriented approach to problem-solving.
  • You are customer-focused and demonstrate a high standard of service.
  • You are available to work a flexible schedule, including nights and weekends.
  • You are tech-savvy and proficient in Microsoft Office Suite, including Outlook, Excel, and PowerPoint.
About Our Company
  • We are a team of disruptors focused on redefining the luxury experience.
  • We offer a culture that promotes a healthy, fulfilling work-life balance.
  • We provide a benefits package for all eligible full-time associates, including medical, vision, and dental insurance.
  • We offer a competitive salary and opportunities for career advancement.