Client Relations Specialist

2 weeks ago


Springfield, Missouri, United States Mark Clippard - State Farm Agent Full time
Job Overview

Position Summary

Mark Clippard - State Farm Agent is on the lookout for a dedicated professional to become part of our dynamic team as a Client Relations Specialist. We are searching for an enthusiastic individual who is passionate about enhancing our business through meaningful interactions and exceptional customer service. If you are a proactive self-starter, this role offers a fulfilling career path with significant earning potential and opportunities for advancement.


Key Responsibilities
  • Deliver timely, precise, and courteous customer support: addressing questions related to insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
  • Implement a customer-centric, needs-based assessment approach to inform clients about various insurance solutions.
  • Generate leads, arrange meetings, assess client requirements, and promote suitable products and services.

As a Team Member
  • Compensation is commensurate with industry experience and may surpass the advertised salary cap.
  • Incentive and bonus structures available.
  • Health and dental reimbursement options.
  • Paid time off including vacation and personal/sick days.
  • Simple IRA eligibility upon meeting requirements.

Qualifications
  • Strong interpersonal abilities.
  • Outstanding communication skills - both written and verbal.
  • Genuine interest in the role that insurance and financial products play in helping individuals manage everyday risks, recover from unforeseen events, and achieve their aspirations.
  • Self-driven and motivated.
  • Meticulous attention to detail.
  • Proactive in addressing challenges.
  • Committed to delivering excellent customer service.
  • Able to learn and navigate computer systems.
  • Capable of managing multiple tasks effectively.
  • Meet mutually established marketing objectives.
  • Possess a current Property and Casualty license.
  • Life and Health license must be obtained.
  • The selected candidate is expected to stay updated on product changes, licensing requirements, technical advancements, and ongoing education.

If you envision yourself thriving in this role, we encourage you to submit your application. We will provide updates regarding the next steps in the selection process.



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