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Corporation Specialist I-II

2 months ago

Springfield, Missouri, United States Missouri Secretary of State Full time
Job Description

Job Summary: We are seeking a highly skilled and detail-oriented individual to join our team as a Corporation Specialist I-II at the Missouri Secretary of State. This role involves providing exceptional customer service, analyzing documents, and handling various tasks in the Business Services Division.

Key Responsibilities:

  • Customer Service: Provide top-notch customer service to clients, reviewing various filings and requests, and ensuring timely and accurate responses.
  • Document Analysis: Analyze and process documents, applying knowledge of Missouri statutes and regulations related to filings and customer assistance.
  • Technical Skills: Utilize computer skills with Windows, Microsoft Office, and filing software applications to perform tasks efficiently.
  • Quality Assurance: Perform quality assurance tests on digital images to ensure they meet set standards.
  • Financial Reporting: Create daily financial reports for the Central office, ensuring accuracy and timeliness.
  • Customer Communication: Contact customers for additional payment details, handle telephone inquiries, and assist walk-in customers.
  • Technical Support: Offer technical support to online business filers, proficient with various internet browsers.
  • Interagency Collaboration: Engage with state employees, officials from other agencies, and the general public, maintaining a professional and courteous demeanor.

Requirements:

  • Education: High School diploma or equivalent required, some college education preferred.
  • Missouri Notary Qualification: Mandatory for this role.
  • Customer Service Experience: Customer service or public-facing work experience desirable.
  • Government Experience: Previous experience in a fast-paced government office or organization is a plus.

Working at the Missouri Secretary of State:

We are committed to providing a work environment that is inclusive, respectful, and supportive. As a Corporation Specialist I-II, you will have the opportunity to work with a talented team, develop your skills, and contribute to the success of our organization.