Client Sales and Support Specialist

2 weeks ago


Springfield, Missouri, United States Farmers Insurance- Smith Agency Full time
Job Overview

We are looking for a dedicated Client Sales and Support Specialist to enhance our customer service experience. The ideal candidate will excel in delivering high-quality assistance through various communication methods. This role demands a comprehensive understanding of client requirements and a strong dedication to providing outstanding service.


Compensation and Benefits

Competitive Base Salary + Performance Bonuses

Health Coverage

Opportunities for Professional Development

Retirement Savings Plan

Standard Work Week


Key Responsibilities

• Address customer inquiries and resolve issues promptly and professionally.

• Employ strong communication skills to connect with clients, assess their needs, and offer appropriate solutions.

• Make proactive outbound calls to discuss customer concerns and promote relevant products or services.

• Evaluate customer feedback to pinpoint areas for enhancement and implement strategies to improve the overall customer experience.

• Perform accurate data entry tasks, including updating client records and documenting interactions.

• Collaborate with sales and marketing teams to effectively promote products and services.

• Achieve or surpass customer service performance benchmarks, including response times, resolution rates, and satisfaction scores.


Qualifications

- Must possess a Missouri Property and Casualty Insurance Producer License (or be able to obtain one promptly).

- Reliable means of transportation.

- Capable of passing a background check.

- Proficient in English.

- Strong multitasking abilities.

- Competent computer skills.



  • Springfield, Missouri, United States Regal Car Sales and Credit Full time

    Job OverviewABOUT OUR COMPANY:At Regal Car Sales and Credit, we have been a trusted Buy Here Pay Here Car Dealership for over three decades. Our commitment to providing a seamless, customer-centric experience sets us apart. With multiple locations across the tri-state area, we foster a welcoming environment that encourages internal growth and...


  • Springfield, Missouri, United States Farmers Insurance- Smith Agency Full time

    Job OverviewWe are looking for a dedicated Client Sales and Support Specialist to enhance our customer interactions. The ideal candidate will be tasked with delivering outstanding customer service through various communication methods. This position demands a deep understanding of client requirements and a passion for providing superior service. The...


  • Springfield, Missouri, United States Farmers Insurance- Smith Agency Full time

    Job OverviewWe are looking for a dedicated Client Sales and Support Specialist to enhance our customer interactions. The ideal candidate will excel in delivering high-quality customer assistance through various communication methods. This position demands a deep understanding of client requirements and a passion for providing outstanding service. The...


  • Springfield, Missouri, United States Bug Zero Inc Full time

    Job OverviewClient Relations / Inside Sales SpecialistAt Bug Zero Inc, we have dedicated over three decades to the field of Pest Control. Our passion drives us to deliver exceptional service with a focus on client satisfaction and safeguarding their properties. Our Client Relations Specialists excel in nurturing client connections and spend a significant...


  • Springfield, Missouri, United States Big Y Full time

    Job Title: Beverage Sales SpecialistCompany: Big YAs a Beverage Sales Specialist, you will be responsible for delivering top-notch customer service while showcasing a variety of premium products.Your role includes:Establishing strong customer connections and providing insightful product knowledge to enhance sales.Monitoring inventory levels and ensuring...


  • Springfield, Missouri, United States Mark Clippard - State Farm Agent Full time

    Job OverviewPosition SummaryMark Clippard - State Farm Agent is on the lookout for a dedicated professional to become part of our dynamic team as a Client Relations Specialist. We are searching for an enthusiastic individual who is passionate about enhancing our business through meaningful interactions and exceptional customer service. If you are a proactive...


  • Springfield, Missouri, United States Mastech Digital Full time

    Job OverviewMastech Digital is seeking a skilled User Support Specialist to join our team. As a key member of our digital transformation services, you will provide expert technical support to our clients, ensuring seamless operations and exceptional user experience.Key ResponsibilitiesProvide direct end-user support for various applications, including...


  • Springfield, Missouri, United States Healthcare Support Full time

    Job Opportunity with Healthcare SupportJob Title: Travel Nurse RN SpecialistJob Summary: Healthcare Support is seeking a skilled Travel Nurse RN Specialist to join our team in a Progressive Care Unit setting.Key Responsibilities:Provide high-quality patient care in a Progressive Care Unit environmentCollaborate with healthcare professionals to develop and...


  • Springfield, Missouri, United States Robert Merritt Farmers Insurance Full time

    Career OpportunityRobert Merritt Farmers Insurance is on the lookout for talented Insurance Sales Consultants to enhance our dynamic team.We seek driven individuals who aspire to take control of their financial destiny and become multi-line agents with Farmers Insurance. If you are pursuing a career in a thriving and competitive atmosphere, this position...


  • Springfield, Missouri, United States Robert Merritt Farmers Insurance Full time

    Career OpportunityRobert Merritt Farmers Insurance is in search of talented Insurance Sales Professionals to enhance our team.We are interested in driven individuals who aspire to take control of their financial destiny and become multi-line agents with Farmers Insurance. If you are looking for a role in a dynamic and thriving environment, this position may...


  • Springfield, Missouri, United States Regal Car Sales and Credit Full time

    Regal Car Sales and Credit Automotive TechnicianABOUT US:Regal Car Sales and Credit has been a trusted name in the Buy Here Pay Here automotive industry for over three decades. Our commitment to a customer-first approach ensures that we prioritize client satisfaction in every interaction. With numerous locations throughout the tri-state region, we foster a...


  • Springfield, Missouri, United States FLS Transportation Services (USA) Inc. Full time

    Position OverviewSalary: $55k-$65K plus commissionFLS Transportation Services (USA) Inc. is seeking a dynamic and results-driven professional in the field of Transportation Brokerage Sales to fill the role of Sales Executive. The primary goal is to cultivate and sustain a high-performing sales team that effectively meets organizational objectives.The ideal...


  • Springfield, Missouri, United States FLS Transportation Services (USA) Inc. Full time

    Position OverviewSalary: $55k-$65K plus commissionFLS Transportation Services (USA) Inc. is seeking a dynamic and results-driven professional to fill the role of Sales Executive. The primary goal is to cultivate and sustain a high-performing sales team that aligns with our strategic business goals.The ideal candidate will possess substantial experience...


  • Springfield, Missouri, United States FLS Transportation Services (USA) Inc. Full time

    Position OverviewSalary: $55k-$65K plus commissionFLS Transportation Services (USA) Inc. is actively seeking a dynamic and driven individual to fill the role of Sales Executive. This position is essential for cultivating and sustaining a high-performing sales team aimed at fulfilling corporate goals.The successful candidate will possess substantial...


  • Springfield, Missouri, United States International Institute of St. Louis Full time

    Position OverviewAre you dedicated to creating a positive change in the lives of displaced individuals? Do you excel in dynamic and fulfilling work environments? If so, we have a rewarding opportunity for you.As a Refugee Integration Support Specialist, you will play a crucial role in enhancing the lives of refugees who have faced significant challenges....


  • Springfield, Missouri, United States FosterAdopt Connect Full time

    Job OverviewPosition Title: Kinship Care Support SpecialistCategory: Family ServicesEmployment Type: Full-time, Non-exemptSupervisor: Kinship Navigator Program ManagerPosition Summary: The Kinship Care Support Specialist plays a vital role in assisting kinship caregivers in understanding and navigating the complex system of out-of-home care services...


  • Springfield, Missouri, United States Mercy Full time

    Position Overview:We are seeking a dedicated Healthcare Support Specialist to join our team at Mercy Clinic Scenic Family Medicine. This full-time role involves a commitment of 40 hours per week and offers a competitive salary along with a range of benefits.Incentives: - Up to $2,500 hiring incentive available - Tuition Reimbursement up to $2,000 for...


  • Springfield, Missouri, United States Mike Breeding - State Farm Agent Full time

    Job OverviewPosition Summary:A dedicated insurance professional is sought to enhance customer relations and promote various insurance products. As a representative for Mike Breeding - State Farm Agent, you will engage with clients in the community to provide information on insurance options, including auto, home, and life coverage.Key...


  • Springfield, Missouri, United States Regal Car Sales and Credit Full time

    Regal Car Sales and Credit Automotive TechnicianABOUT US:Regal Car Sales and Credit has been a prominent Buy Here Pay Here automotive dealership for over three decades. We pride ourselves on delivering a customer-focused experience that prioritizes satisfaction. With numerous locations throughout the tri-state region, we foster a supportive atmosphere that...


  • Springfield, Missouri, United States Salon Service Group Full time

    Job OverviewPosition Title: Visual Communications SpecialistDepartment: MarketingReports to: Marketing DirectorEmployment Type: Part TimeLocation: Springfield, MOSalon Service Group, a leader in the professional beauty distribution sector for over three decades, is dedicated to serving the Professional Beauty Industry through partnerships with salons, spas,...