Assistant Community Manager
4 days ago
Job Title: Assistant Community Manager
Job Summary:
The Assistant Community Manager is a key member of our property management team, responsible for leasing apartments, retaining residents, marketing the property, and handling administrative and financial responsibilities. This role oversees the property in the absence of the Community Manager and is designed to prepare individuals for a role as a Community Manager.
Key Responsibilities:
- Leasing and Marketing:
- Generate traffic and convert leads to leases
- Respond to telephone and internet inquiries
- Greet prospective residents and tour them throughout the property
- Qualify prospects and close sales
- Administrative and Financial:
- Process rental applications, obtain required documents, and schedule move-ins
- Maintain lease files and accurately record traffic from all sources
- Process resident move-outs and follow company procedures related to evictions
- Customer Service:
- Communicate clearly with residents, both verbally and in writing
- Respond to complaints, questions, and requests in a timely manner
- Marketing and Promotion:
- Track traffic and review ads to ensure the success of marketing efforts
- Develop potential marketing leads and promote resident satisfaction and retention
Requirements:
- High School degree required, college preferred
- Four years prior experience in property management or a related industry
- Basic understanding of Landlord/Tenant laws and application, familiarity with GAA Lease and Addendums, Fair Housing/ADA regulations and application, OSHA & EPA requirements for property management industry
- Computer software experience to include MS Word, MS Excel, Google Suite, and Entrata
Certificates & Licenses:
- Valid driver's license and current automobile insurance
- CPM, ARM designation preferred
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