Operations Manager

7 days ago


Charlotte, North Carolina, United States ResCare Community Living Full time
Operations Management Role

We are seeking a skilled Operations Manager to join our team at ResCare Community Living. As a key member of our operations team, you will be responsible for ensuring the efficient delivery of services to our clients.

Key Responsibilities:
  • Coach and mentor direct support staff to ensure they have the skills and knowledge needed to provide high-quality care.
  • Create a positive work environment and ensure the proper deployment of direct support staff to meet the needs of our clients.
  • Address and correct health, safety, and environmental concerns, and report any safety and maintenance issues as needed.
  • Ensure clinical and behavioral support objectives and goals are implemented and documented.
  • Provide oversight of dietary supports, including menu planning and grocery shopping.
  • Ensure protocols for communicating medical concerns are being followed.
  • Monitor the budgets and finances of the individuals we serve.
  • Collect and report management information to ensure continuous evaluation and improvement of operations.
  • Implement fiscal processes and loss control programs to ensure the appropriate allocation of financial resources.
  • Monitor employee schedules, Teletime reports, and Punch Correction sheets.
Requirements:
  • High school diploma or GED required (exceptions to educational requirements must comply with state law and regulations).
  • Experience in providing services and supports to individuals with developmental disabilities or related disorders is preferred.
  • Must have a valid driver's license.
About ResCare Community Living

ResCare Community Living has four decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental or cognitive disability. Our community living services are provided in 27 states with several thousand programs and a comprehensive range of high-quality services.


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