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Community Operations Assistant

2 months ago

Charlotte, North Carolina, United States Elmington Full time
Position Overview

Elmington Property Management is on the lookout for a skilled Assistant Director of Community Management to join our team for a well-maintained affordable property.

We invite you to embrace the extraordinary.


Your Role at Elmington: In the capacity of Assistant Director of Community Management, you will assist in the daily operations of the apartment community by managing essential bookkeeping tasks, fostering positive tenant relationships, and overseeing the inspection and presentation of available units.


Key Responsibilities:

  • Possess knowledge of LIHTC income restrictions and rental calculations.
  • Support the Community Director in achieving financial objectives by optimizing occupancy rates, enhancing resident retention, and evaluating the property's financial health.
  • Maintain precise resident documentation.
  • Record all rents, deposits, and application fees on a daily basis.
  • Issue necessary notices when required (e.g., for late payments, eviction notices, returned check memos).
  • Ensure all receipts are deposited before the end of banking hours each day.
  • Conduct inspections of move-outs and vacancies.
  • Be well-versed in all aspects of leasing and resident retention.
  • Assist with lease renewals and recertifications on a monthly basis.
  • Keep daily logs of lease renewals and terminations.
  • Welcome prospective clients, showcase the community, and assist with leasing activities.

Essential Qualifications:

  • A minimum of 1 year of experience in multi-family property management and proven collection skills.
  • Ensure adherence to all regulations pertaining to Affordable Programs and other applicable federal, state, and local laws.
  • Exhibit professional verbal and written communication skills.
  • Demonstrate strong administrative and organizational capabilities.
  • Present a professional demeanor to residents, vendors, and property owners.
  • Possess a customer service-oriented mindset.
  • Utilize computers and other technology for business marketing and company software.
  • Prepare, gather, and organize necessary information and documentation.
  • Address issues outside of standard working hours when necessary.
  • Accurately log all working hours by clocking in and out appropriately.
  • Adhere to all company policies and procedures.
  • Excel in a collaborative team environment.
  • Show willingness to learn and grow.

Benefits:

  • Competitive compensation package.
  • 401(k) plan with employer matching.
  • Up to 2 weeks of paid time off during the first year, increasing to 3 weeks thereafter.
  • 14 additional paid days off.
  • Exclusive employee discounts.
  • Wellness benefits.
  • A dynamic and fulfilling work environment.
  • And additional perks.

The Elmington Experience:

At Elmington, we are committed to creating a unique company culture. We promise to challenge the status quo. You will face tasks that push your limits and be encouraged by your leaders and colleagues to achieve greater heights and discover innovative solutions. While Elmington may not be the right fit for everyone, if you believe in your potential, thrive on challenges, and enjoy collaborating with exceptional individuals, Elmington could be your ideal workplace.

Our hiring, training, promotion, and compensation practices are based on work quality, behavior, training, and experience. We are an equal opportunity employer, providing fair employment opportunities regardless of race, color, creed, national origin, protected age category, gender, sexual orientation, religion, marital status, military status, or any physical or mental disability of qualified individuals.