Community Operations Assistant
1 week ago
Elmington Property Management is on the lookout for a skilled Assistant Director of Community Services to join our team, focusing on a vibrant affordable housing community.
We aim to redefine the ordinary.
Your Role at Elmington: In the capacity of Assistant Director, you will play a vital role in the daily operations of the apartment community. Your responsibilities will include basic financial management, fostering positive tenant relationships, and overseeing the presentation of available units.
Key Responsibilities:
- Possess knowledge of LIHTC income restrictions and rental calculations.
- Assist the Community Director in achieving financial targets by enhancing occupancy rates, boosting resident retention, and evaluating the property's financial health.
- Ensure meticulous maintenance of resident documentation.
- Update daily records of rents, deposits, and application fees.
- Issue necessary notices as required (e.g., late payment reminders, eviction notifications).
- Ensure timely deposit of all receipts.
- Conduct inspections of move-outs and vacant units.
- Demonstrate comprehensive knowledge of leasing processes and resident retention strategies.
- Manage lease renewals and recertifications monthly.
- Maintain daily logs of lease renewals and terminations.
- Welcome prospective residents, showcase the community, and assist in leasing activities.
Essential Qualifications:
- At least 1 year of experience in multi-family property management with a proven track record in collections.
- Ensure adherence to all regulations related to Affordable Programs and other applicable federal, state, and local laws.
- Exhibit strong verbal and written communication skills.
- Demonstrate proficiency in administrative and organizational tasks.
- Present a professional demeanor to residents, vendors, and property owners.
- Focus on customer service excellence.
- Utilize computers and technology for business marketing and company software.
- Compile and prepare necessary documentation and information.
- Address issues outside of standard working hours when necessary.
- Accurately track work hours.
- Adhere to all company policies and procedures.
- Thrive in a collaborative team environment.
- Exhibit a willingness to learn and grow.
Benefits:
- Competitive salary package.
- 401(k) plan with employer matching.
- Up to 2 weeks of paid time off in the first year, increasing to 3 weeks thereafter.
- 14 additional paid days off.
- Exclusive discounts for employees.
- Wellness benefits.
- A dynamic and enjoyable workplace.
- And more.
The Elmington Experience:
At Elmington, we are building a unique company culture. We promise to challenge the status quo. You will encounter days that push your limits, and you will be encouraged to achieve more than you thought possible. Our leadership and your colleagues will motivate you to excel and innovate. While Elmington may not be the right fit for everyone, if you are confident in your abilities, enjoy challenges, and value collaboration with exceptional individuals, Elmington could be your ideal workplace.
We are committed to equal employment opportunities, ensuring our hiring, training, and promotion processes are based on work quality, behavior, training, and experience, in compliance with all applicable laws.
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