Enterprise Applications Lead

2 weeks ago


Austin, Texas, United States Interactive Resources - iR Full time
Enterprise Applications Lead Job Overview

In the role of Enterprise Applications Lead at Interactive Resources - iR, you will take charge of the management and enhancement of our ServiceNow platform while also supervising the administration of the SharePoint platform. This position requires you to provide direction to a team of six application analysts and developers, ensuring that both platforms are scalable and secure. You will be instrumental in improving user satisfaction, driving enhancements to the platforms, and cultivating high-performing teams to meet the evolving needs of our organization.

Primary Responsibilities:
  • Exhibit strong leadership and direction in an agile setting, promoting teamwork and a positive work environment.
  • Oversee the architecture and configuration of the ServiceNow platform to meet business demands and future scalability.
  • Direct the execution of significant projects across various ServiceNow modules.
  • Establish and uphold platform governance standards, best practices, and policies.
  • Lead the SharePoint platform team to facilitate content management and security initiatives.
  • Provide updates on team performance metrics, system health, and project progress to stakeholders.

Required Qualifications:

  • Proven experience in managing enterprise-level content management systems.
  • In-depth knowledge of ServiceNow platform management and security protocols.
  • Experience in optimizing and scaling enterprise platforms effectively.
  • Familiarity with content management and user experience design principles.
  • Strong emotional intelligence and interpersonal skills for relationship building.
  • Strategic mindset and vision for nurturing high-performing teams.

Benefits Offered:

  • Expertise in managing Governance, Risk, and Compliance (GRC) processes within ServiceNow.
  • Experience in leading high-priority initiatives in an agile framework.
  • Enhanced capabilities in platform management and optimization.
  • Opportunity to mentor diverse and effective teams.
  • Development of emotional intelligence, communication, and leadership skills.


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